Guide

Datasets troubleshooting

Common download and editor failures.

Guided diagnosis

Dataset download issues

Pick the symptom you see.
Question 1
Question 1

What fails?

Front-end download returns an error

  • Missing or invalid Firebase headers → identity check fails
  • ATP dataset without acceptance → complete the legal acceptance block first
  • Rate limited → wait and retry; limit is enforced per IP on get-download

Download unavailable / empty file

When resolve fails, public get-download stamps _download_unavailable. Filter those rows in Datasets > All Datasets with the Download filter (downloadUnavailable=1). Attach a ZIP in Dataset Options to clear the flag, or confirm _download_attachment_id / dataset_download_url is set. Use wp prc datasets missing-files to find datasets without attachments.

Stats look wrong after a file replace

Editors must confirm the new-data upload modal so new_data_uploaded is set. The sidebar heatmap can split that month into before/after counts. Cached stats expire after 24 hours or on meta invalidation.

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