{"id":8999,"date":"2021-07-01T12:00:44","date_gmt":"2021-07-01T17:00:44","guid":{"rendered":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/%year%\/%monthnum%\/%day%\/56-of-americans-oppose-the-right-to-sue-social-media-companies-for-what-users-post\/"},"modified":"2025-04-23T23:56:44","modified_gmt":"2025-04-24T03:56:44","slug":"56-of-americans-oppose-the-right-to-sue-social-media-companies-for-what-users-post","status":"publish","type":"short-read","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2021\/07\/01\/56-of-americans-oppose-the-right-to-sue-social-media-companies-for-what-users-post\/","title":{"rendered":"56% of Americans oppose the right to sue social media companies for what users post"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Some 56% of U.S. adults say people should not be able to sue social media companies for content that other users post on these companies\u2019 platforms, according to a new survey conducted April 12-18, 2021. At the same time, 41% say people <em>should<\/em> be able to do this.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-420-wide\"><a rel=\"attachment wp-att-15150\" href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2021\/07\/01\/56-of-americans-oppose-the-right-to-sue-social-media-companies-for-what-users-post\/ft_2021-07-01_section230_01a-png\/\"><img data-dominant-color=\"e1ddd9\" data-has-transparency=\"false\" style=\"--dominant-color: #e1ddd9;\" loading=\"lazy\" decoding=\"async\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_01a.png?resize=480,537 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_01a.png?resize=782,875 782w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_01a.png?resize=840,940 840w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" height=\"470\" width=\"420\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_01a.png?w=420\" alt=\"A majority of Americans say people should not be able to sue social media companies for content posted on these platforms by other users\" class=\"wp-image-15150 not-transparent\" \/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The right to sue social media companies in this way is one issue at the heart of current debates surrounding Section 230 of the Communications Decency Act, which some lawmakers argue should be <a href=\"https:\/\/www.washingtonpost.com\/politics\/2021\/01\/18\/biden-section-230\/\">amended<\/a> or <a href=\"https:\/\/www.newsweek.com\/section-230-us-law-explained-donald-trump-terminated-tweet-1550757\">repealed<\/a>. This federal legislation currently protects online platforms from being held liable for content that is posted by users on websites and social media \u2013 while also allowing the sites to remove content if they do so in \u201cgood faith.\u201d Opponents of changing the law assert that the existing regulation is crucial to <a href=\"https:\/\/www.eff.org\/issues\/cda230\">protecting speech online<\/a> and <a href=\"https:\/\/www.businessinsider.com\/what-is-section-230-facebook-trump-clarence-thomas-ajit-pai-2020-10\">for tech companies to reasonably operate<\/a> their platforms. Some say it <a href=\"https:\/\/apnews.com\/article\/what-is-section-230-tech-giants-77bce70089964c1e6fc87228ccdb0618\">\u201cbuilt\u201d the internet<\/a> as we know it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Social media users themselves are more likely than non-users to oppose the idea that people should be able to sue these companies for what others post (59% vs. 47%).<\/p>\n\n\n<div style=\"border-width:1px;padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--20);--block-gap: inherit\" class=\"is-style-alternate wp-block-prc-block-collapsible has-background has-ui-beige-very-light-background-color has-border-color has-ui-beige-dark-border-color\" id=\"how-we-did-this\" data-wp-interactive=\"{&quot;namespace&quot;:&quot;prc-block\\\/collapsible&quot;}\" data-wp-context=\"{&quot;collapsibleId&quot;:&quot;how-we-did-this&quot;,&quot;isOpen&quot;:false}\" data-wp-class--is-open=\"context.isOpen\" data-wp-init--scroll-into-view=\"callbacks.onInitScrollIntoView\"><div class=\"wp-block-prc-block-collapsible__title\" data-wp-on--click=\"actions.onClick\"><div>How we did this<\/div><button class=\"wp-block-prc-block-collapsible__icon\"><span data-wp-bind--hidden=\"context.isOpen\"><i class=\"icon icon-library__light icon__circle-plus\"><svg style=\"width: 1em; height: 1em;\"><use xlink:href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/plugins\/prc-icon-library\/build\/icons\/sprites\/light.svg#circle-plus\"><\/use><\/svg><\/i><\/span><span data-wp-bind--hidden=\"!context.isOpen\" hidden><i class=\"icon icon-library__light icon__circle-minus\"><svg style=\"width: 1em; height: 1em;\"><use xlink:href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/plugins\/prc-icon-library\/build\/icons\/sprites\/light.svg#circle-minus\"><\/use><\/svg><\/i><\/span><\/button><\/div><div class=\"wp-block-prc-block-collapsible__content\">\n\n<p class=\"wp-block-paragraph\">Pew Research Center has long studied Americans\u2019 views of whether and how technology companies should be regulated and the potential impacts of these decisions on Americans\u2019 digital lives. &nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To understand what Americans think about the prospect of holding social media companies liable for content posted on their platforms, we surveyed 4,623 U.S. adults from April 12 to 18, 2021. Everyone who took part is a member of the Center\u2019s American Trends Panel (ATP), an online survey panel that is recruited through national, random sampling of residential addresses. This way nearly all U.S. adults have a chance of selection. The survey is weighted to be representative of the U.S. adult population by gender, race, ethnicity, partisan affiliation, education and other categories. Read more about the <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/methods\/u-s-survey-research\/american-trends-panel\/\">ATP\u2019s methodology<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/2021\/07\/Section-230-Short-Read-methods-and-topline.pdf\">the questions, responses and methodology used<\/a> for this analysis.<\/p>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Even though the legislation has been a source of <a href=\"https:\/\/www.techrepublic.com\/article\/section-230-hangs-in-the-balance-after-attacks-from-biden-and-trump\/\">political disagreement<\/a>, there are only modest partisan differences in Americans\u2019 views of the issue. These are driven to some degree by ideology. Republicans and GOP-leaning independents who identify as moderate or liberal are most likely to oppose the idea of people being able to sue (65%), while 57% of conservative Republicans say the same. Some 55% of conservative or moderate Democrats and Democratic leaners also say this, while liberal Democrats are more evenly split. &nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"how-americans-think-the-right-to-sue-could-impact-key-parts-of-online-life\">How Americans think the right to sue could impact key parts of online life<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The survey also explored public views about three possible ways that activity on social media platforms might change if people were allowed to sue the platforms for content posted by other users.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-420-wide\"><a rel=\"attachment wp-att-15131\" href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2021\/07\/01\/56-of-americans-oppose-the-right-to-sue-social-media-companies-for-what-users-post\/ft_2021-07-01_section230_02-png\/\"><img data-dominant-color=\"e5e6e0\" data-has-transparency=\"false\" style=\"--dominant-color: #e5e6e0;\" loading=\"lazy\" decoding=\"async\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_02.png?resize=480,360 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_02.png?resize=782,587 782w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_02.png?resize=840,630 840w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" height=\"315\" width=\"420\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_02.png?w=420\" alt=\"About half of Americans say harassment, misleading or inaccurate information would decrease if social media firms could be sued for users\u2019 posts\" class=\"wp-image-15131 not-transparent\" \/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Some policymakers who say new and stricter rules are needed argue that since social media platforms aren\u2019t held accountable for content that is posted on their platforms, the companies have <a href=\"https:\/\/www.vox.com\/recode\/2020\/8\/5\/21339766\/zuckerberg-privacy-law-facebook-congress-wyden?referringSource=articleShare\">little incentive to properly protect users<\/a> from harmful speech. The survey finds that roughly half of Americans think the prospect of lawsuits against social media firms would most likely decrease the amount of bullying or harassing content (53%) and information that is inaccurate or misleading (49%) on these platforms.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the same time, four-in-ten Americans think that this type of action would most likely decrease the number of people who freely express their opinions on the platforms. These findings come as some <a href=\"https:\/\/www.nbcnews.com\/tech\/tech-news\/big-tech-has-big-power-over-online-speech-should-it-n1255164\">argue Section 230 legal protections<\/a> give too much leeway to tech firms that are not policing content fairly, allowing individual companies to make rules about what speech is and is not allowed on their platforms <a href=\"https:\/\/www.nytimes.com\/2020\/06\/17\/technology\/justice-dept-urges-rolling-back-legal-shield-for-tech-companies.html\">without being accountable for the decisions<\/a>. By contrast, 19% of Americans say the number of people freely speaking their opinions would increase with the right to sue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another share of Americans say that there would be little impact in these areas \u2013 that is, that harassment (29%), inaccurate or misleading information (32%) and the number of people freely expressing their opinions (40%) would stay about the same.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not all Americans are equally likely to think the amount of these types of content would change with the right to sue. For example, roughly three-in-ten of those with a high school diploma or less say that the number of people who freely express their opinions on these platforms would most likely increase if people could sue over content. Smaller shares of those with more formal education say the same.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-420-wide\"><a rel=\"attachment wp-att-15139\" href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2021\/07\/01\/56-of-americans-oppose-the-right-to-sue-social-media-companies-for-what-users-post\/ft_2021-07-01_section230_03-png\/\"><img data-dominant-color=\"e6e5e0\" data-has-transparency=\"false\" style=\"--dominant-color: #e6e5e0;\" loading=\"lazy\" decoding=\"async\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_03.png?resize=480,543 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_03.png?resize=782,884 782w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_03.png?resize=840,950 840w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" height=\"475\" width=\"420\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_03.png?w=420\" alt=\"Americans\u2019 views on how suing social media firms for content could affect free expression on the sites vary by race and ethnicity, education, partisanship\" class=\"wp-image-15139 not-transparent\" \/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">White adults are less likely than Hispanic or Black adults to say this type of free expression would increase. (There were not enough Asian American respondents in the survey to be broken out separately. As always, their responses are incorporated into the general population figures reported throughout this analysis.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Republicans are slightly more likely than Democrats to say the number of people freely expressing their opinion would increase if people could sue social media companies over user content, while Democrats are slightly more likely than Republicans to say it would stay about the same.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As far as what might happen with potentially harmful content on these platforms, majorities of Democrats say that the amount of bullying or harassing posts or content and the amount of misleading or inaccurate information would most likely decrease as a result of people being able to sue in this way. Smaller shares of Republicans say the same.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Liberal Democrats (64%) are most likely to say harassment would decrease if people could sue social media companies. Similarly, 62% of liberal Democrats say that the amount of misleading or inaccurate content would most likely decrease if people could sue, compared with 53% of conservative or moderate Democrats and roughly four-in-ten Republicans regardless of ideology.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-640-wide\"><a rel=\"attachment wp-att-15143\" href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2021\/07\/01\/56-of-americans-oppose-the-right-to-sue-social-media-companies-for-what-users-post\/ft_2021-07-01_section230_04-png\/\"><img data-dominant-color=\"e6e5df\" data-has-transparency=\"false\" style=\"--dominant-color: #e6e5df;\" loading=\"lazy\" decoding=\"async\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_04.png?resize=480,377 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_04.png?resize=782,613 782w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_04.png?resize=960,753 960w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_04.png?resize=1200,941 1200w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_04.png?resize=1280,1004 1280w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" height=\"502\" width=\"640\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_04.png?w=640\" alt=\"Democrats are more likely than Republicans to say harassment and inaccurate or misleading information would decrease if people could sue social media companies for what users post\" class=\"wp-image-15143 not-transparent\" \/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">For both types of content, a larger share of those with a bachelor\u2019s degree or higher say each type of harmful content would decrease, compared with those having less formal education.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Views on what might happen to harassment also vary somewhat by race and ethnicity. A majority of White adults say this would most likely decrease, compared with a smaller share of Black adults. Roughly half of adults regardless of race or ethnicity say that inaccurate or misleading information would decrease, though Black adults and Hispanic adults are more likely than White adults to say the amount of these types of content might <em>increase<\/em>.<\/p>\n\n\n\n<h4 id=\"views-on-the-right-to-sue-social-media-companies-vary-by-americans-awareness-of-regulation-debates\" class=\"wp-block-heading\">Views on the right to sue social media companies vary by Americans\u2019 awareness of regulation debates<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The debate surrounding this law and related issues intensified in 2020 when then-President Donald Trump <a href=\"https:\/\/www.newsweek.com\/section-230-us-law-explained-donald-trump-terminated-tweet-1550757\">signed an executive order<\/a> trying to curb social media firms\u2019 use of the legislation to protect themselves. President Joe Biden repealed that order but has said in the past <a href=\"https:\/\/www.theverge.com\/2020\/1\/17\/21070403\/joe-biden-president-election-section-230-communications-decency-act-revoke\">he wants to revoke Section 230<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-420-wide\"><a rel=\"attachment wp-att-15127\" href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2021\/07\/01\/56-of-americans-oppose-the-right-to-sue-social-media-companies-for-what-users-post\/ft_2021-07-01_section230_05-png\/\"><img data-dominant-color=\"d2d9d7\" data-has-transparency=\"false\" style=\"--dominant-color: #d2d9d7;\" loading=\"lazy\" decoding=\"async\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_05.png?resize=480,835 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_05.png?resize=782,1361 782w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_05.png?resize=840,1462 840w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" height=\"731\" width=\"420\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2021\/07\/ft_2021.07.01_section230_05.png?w=420\" alt=\"Roughly half of Americans have heard at least a fair amount about debates on the role government should play in regulating major technology companies, and those more familiar with the debates are more likely to support people having the right to sue social media firms for content posted by other users\" class=\"wp-image-15127 not-transparent\" \/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to how closely Americans have been following the conversation about government regulation of \u201cBig Tech,\u201d 51% say they\u2019ve heard at least a fair amount about the debates on the role government should play in regulating major technology companies, while a similar share (49%) say they\u2019ve heard \u201cnothing at all\u201d or \u201cnot too much.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Support for suing social media companies for what others post varies by this level of awareness. Those who are familiar with these conversations are 14 percentage points more likely than others who have heard less to support the right to sue social media companies for user content (48% vs. 34%).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Note: Here are <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/2021\/07\/Section-230-Short-Read-methods-and-topline.pdf\">the questions, responses and methodology used<\/a> for this analysis.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>41% of U.S. adults say people should be able to sue social media companies for content that other users post on these companies\u2019 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