{"id":311669,"date":"2025-10-02T14:36:23","date_gmt":"2025-10-02T18:36:23","guid":{"rendered":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/?prc_email_campaign=americans-experiences-with-news-from-ai-chatbots-and-search-summaries"},"modified":"2026-06-08T12:15:51","modified_gmt":"2026-06-08T16:15:51","slug":"americans-experiences-with-news-from-ai-chatbots-and-search-summaries","status":"publish","type":"prc_email_campaign","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/newsletter\/the-briefing\/americans-experiences-with-news-from-ai-chatbots-and-search-summaries\/","title":{"rendered":"Americans&#8217; experiences with news from AI chatbots and search summaries"},"content":{"rendered":"\n\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u2600\ufe0f Happy Thursday!<\/strong>\u00a0<em>The Briefing is your guide to the world of news and information<\/em>.<em> <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/sign-up-for-the-briefing\/\" data-type=\"URL\" data-id=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/sign-up-for-the-briefing\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Sign up here!<\/strong><\/a><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In today<em>\u2019<\/em>s email:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Featured story:<\/strong> YouTube to pay $24.5 million to settle lawsuit over Trump\u2019s account suspension<\/li>\n\n\n<li><strong>New from Pew Research Center: <\/strong>Americans\u2019 experiences with news from AI chatbots and search summaries<\/li>\n\n\n<li><strong>In other news:<\/strong> FCC launches review of media ownership limits<\/li>\n\n\n<li><strong>Looking ahead:<\/strong> GBH announces a $225 million fundraising campaign after Corporation for Public Broadcasting closure<\/li>\n\n\n<li><strong>Chart of the week:<\/strong> Many Americans who get news from AI chatbots aren\u2019t sure what\u2019s true<\/li>\n\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udd25\u00a0<strong>Featured story<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>YouTube<\/strong> has\u00a0<a href=\"https:\/\/www.nytimes.com\/2025\/09\/29\/technology\/youtube-trump-lawsuit-settlement.html\" target=\"_blank\" rel=\"noreferrer noopener\">agreed to pay a $24.5 million settlement<\/a>\u00a0to <strong>President Donald Trump<\/strong> and others whose accounts were suspended following the\u00a0<strong>Jan. 6, 2021, riot<\/strong>\u00a0at the U.S. Capitol. The platform froze Trump\u2019s account, blocking him from uploading new videos under the argument that his content could incite more violence. Trump sued YouTube in October 2021, claiming that it and other social media companies that removed his accounts had unfairly censored him.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a\u00a0<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/politics\/2021\/01\/15\/views-on-the-rioting-at-the-u-s-capitol\/\" target=\"_blank\" rel=\"noreferrer noopener\">Center survey<\/a>\u00a0conducted\u00a0in the days after Jan. 6, 2021, about half of U.S. adults (52%) said <strong>Trump bore a lot of responsibility for the violence and destruction committed by some of his supporters at the Capitol.<\/strong> Another 23% said he bore some responsibility, and 24% said he bore none at all. <strong>Republicans and GOP leaners were divided:<\/strong> Around half (52%) said Trump bore a lot or some responsibility for the riot, while 46% said he bore no responsibility at all. By contrast, an overwhelming majority of Democrats and Democratic leaners (95%) placed at least some blame on Trump.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udea8 <strong>New from Pew Research Center<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This week, we released two new analyses on Americans\u2019 use of artificial intelligence for news and their views of the information they get.\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Relatively few Americans are getting news from AI chatbots: <\/strong>Three-quarters of U.S. adults say they <em>never<\/em> get news from chatbots like ChatGPT or Gemini. Those who do get news from AI chatbots report <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2025\/10\/01\/relatively-few-americans-are-getting-news-from-ai-chatbots-like-chatgpt\/\" target=\"_blank\" rel=\"noreferrer noopener\">mixed experiences with the information they get there<\/a> \u2013 particularly when it comes to perceptions of its quality.&nbsp;<\/li>\n\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Americans also have mixed feelings about AI summaries in search results: <\/strong>A majority of U.S. adults (65%) at least sometimes <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2025\/10\/01\/americans-have-mixed-feelings-about-ai-summaries-in-search-results\/\" target=\"_blank\" rel=\"noreferrer noopener\">come across AI summaries in search results<\/a>, with younger adults far more likely than older people to say they see these extremely often or often. Americans who have seen AI summaries in search results are lukewarm about their value.<\/li>\n\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udccc\u00a0<strong>In other news<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>FCC<\/strong> launches <a href=\"https:\/\/deadline.com\/2025\/09\/fcc-media-ownership-jimmy-kimmel-1236566037\/\" target=\"_blank\" rel=\"noreferrer noopener\">review of media ownership rules<\/a> amid broadcasters\u2019 lobbying push\u00a0<\/li>\n\n\n<li>Federal judge <a href=\"https:\/\/www.axios.com\/2025\/09\/30\/trump-voice-of-america-cuts-judge-order-kari-lake\" target=\"_blank\" rel=\"noreferrer noopener\">halts Trump administration\u2019s mass layoffs<\/a> at <strong>Voice of America<\/strong>\u00a0<\/li>\n\n\n<li><strong>Google<\/strong> <a href=\"https:\/\/www.theverge.com\/news\/789152\/google-ai-searches-blocking-trump-dementia-biden\" target=\"_blank\" rel=\"noreferrer noopener\">appears to be blocking AI search summaries<\/a> about Trump and dementia\u00a0<\/li>\n\n\n<li><strong>Stephen Colbert, Jimmy Kimmel <\/strong>air <a href=\"https:\/\/thehill.com\/homenews\/media\/5530853-colbert-kimmel-interview-post-cancellation\/\" target=\"_blank\" rel=\"noreferrer noopener\">rare late-night crossover<\/a> after Kimmel\u2019s suspension\u00a0<\/li>\n\n\n<li><strong>NBCUniversal, Google <\/strong><a href=\"https:\/\/variety.com\/2025\/tv\/news\/nbcu-youtube-tv-deal-extension-avert-blackout-1236535142\/\" target=\"_blank\" rel=\"noreferrer noopener\">extend carriage deal to avoid blackout<\/a> on <strong>YouTube TV <\/strong>programming\u00a0<\/li>\n\n\n<li>Journalist <a href=\"https:\/\/apnews.com\/article\/nyc-immigration-journalists-shoving-manhattan-84d95f26278aa406eed37d72ed213452\" target=\"_blank\" rel=\"noreferrer noopener\">injured by federal agents<\/a> outside New York City immigration court\u00a0<\/li>\n\n\n<li><strong>Spotify<\/strong> co-founder Daniel Ek <a href=\"https:\/\/www.forbes.com\/sites\/stevenbertoni\/2025\/09\/30\/why-spotify-ceo-daniel-ek-is-stepping-down-after-nearly-two-decades\/\" target=\"_blank\" rel=\"noreferrer noopener\">to step down<\/a> as CEO\u00a0<\/li>\n\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcc5\u00a0<strong>Looking ahead<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This week, <strong>PBS member station GBH<\/strong> in Boston <a href=\"https:\/\/www.axios.com\/local\/boston\/2025\/10\/01\/gbh-fundraising-campaign-post-cpb\" target=\"_blank\" rel=\"noreferrer noopener\">announced a $225 million fundraising campaign<\/a> following the closure of the <strong>Corporation for Public Broadcasting.<\/strong> GBH is set to lose $18 million in funding from that shutdown\u00a0but risks long-term losses if other stations no longer broadcast its shows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/journalism\/2024\/05\/07\/americans-views-on-the-financial-health-of-local-news\/\" target=\"_blank\" rel=\"noreferrer noopener\">2024 Center survey<\/a>, just 15% of Americans said they had paid for local news in the past year. Among those who said they had <em>not<\/em> paid for local news, about half (49%) said the main reason they didn\u2019t pay for it is because they could find plenty of free alternatives. Three-in-ten U.S. adults who hadn\u2019t paid for local news cited a lack of interest in it, 10% said the content was not good enough to pay for, and 8% said it was too expensive.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcca\u00a0<strong>Chart of the week<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This week\u2019s chart comes from our new analysis on <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/short-reads\/2025\/10\/01\/relatively-few-americans-are-getting-news-from-ai-chatbots-like-chatgpt\/\" target=\"_blank\" rel=\"noreferrer noopener\">Americans\u2019 experiences with news from AI chatbots<\/a>. A third of Americans who get news from chatbots like ChatGPT or Gemini say they generally find it <strong>difficult to determine what is true and what is not.<\/strong> About a quarter (24%) say they find it easy. But the largest share (42%) isn\u2019t sure.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meanwhile, about half of adults who get news from AI chatbots say they at least sometimes come across news there that they think is inaccurate.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-640-wide\"><img data-dominant-color=\"e9e5e3\" data-has-transparency=\"false\" style=\"--dominant-color: #e9e5e3;\" loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"1068\"  sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/SR_25.10.01_chatbot-news_2.png?resize=480,827 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/SR_25.10.01_chatbot-news_2.png?resize=620,1068 620w\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/SR_25.10.01_chatbot-news_2.png?w=620\" alt=\"Charts showing that many Americans who get news from AI chatbots aren\u2019t sure what\u2019s true, and about half say they at least sometimes see news from AI chatbots that they think is inaccurate.\" class=\"wp-image-275910 not-transparent\"\/><\/figure>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\ud83d\udc4b That\u2019s all for this week.\u00a0<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Briefing is compiled by Pew Research Center staff, including Naomi Forman-Katz, Jacob Liedke, Christopher St. Aubin, Luxuan Wang, Emily Tomasik, and Joanne Haner. It is edited by Kirsten Eddy and copy edited by Anna Jackson.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Do you like this newsletter? Email us at\u00a0<a href=\"mailto:journalism@pewresearch.org\" target=\"_blank\" rel=\"noreferrer noopener\">journalism@pewresearch.org<\/a> or fill out this <a href=\"https:\/\/us1.list-manage.com\/survey?u=434f5d1199912232d416897e4&amp;id=449f3c3d35&amp;attribution=false\" data-type=\"URL\" data-id=\"https:\/\/us1.list-manage.com\/survey?u=434f5d1199912232d416897e4&amp;id=449f3c3d35&amp;attribution=false\" target=\"_blank\" rel=\"noreferrer noopener\">two-question survey<\/a> to tell us what you think<\/em>.<\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2600\ufe0f Happy Thursday!\u00a0The Briefing is your guide to the world of news and information. Sign up here! In today\u2019s email: \ud83d\udd25\u00a0Featured story YouTube has\u00a0agreed to pay a $24.5 million settlement\u00a0to President Donald Trump and others whose accounts were suspended following the\u00a0Jan. 6, 2021, riot\u00a0at the U.S. Capitol. The platform froze Trump\u2019s account, blocking him from [&hellip;]<\/p>\n","protected":false},"featured_media":5674,"template":"","meta":{"sub_headline":"","sub_title":"","_prc_public_revisions":[],"_ppp_expiration_hours":0,"_ppp_enabled":false,"wpai_generated_summary":"","prc_watchers":[],"footnotes":"","prc_email_subject":"News from AI chatbots and search summaries","prc_email_preview_text":"Plus, YouTube to pay $24.5 million to settle lawsuit over Trump\u2019s account suspension","prc_email_template_slug":"","prc_email_mailchimp_audience_id":"","prc_email_mailchimp_segment_id":"","prc_email_mailchimp_campaign_id":"","prc_email_mailchimp_campaign_admin_url":"","prc_email_mailchimp_campaign_status":"","prc_email_mailchimp_pending_send_at":"","prc_email_mailchimp_delayed_send_cancelled":""},"categories":[],"bylines":[],"prc_newsletter_list":[3083],"_post_visibility":[2643],"formats":[],"workflow-status":[],"class_list":["post-311669","prc_email_campaign","type-prc_email_campaign","status-publish","has-post-thumbnail","hentry","_post_visibility-hidden-on-index"],"label":"Newsletter","post_parent":0,"word_count":764,"canonical_url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/newsletter\/the-briefing\/americans-experiences-with-news-from-ai-chatbots-and-search-summaries\/","charts":[],"art_direction":{"A1":{"id":"5674","rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png?w=564&h=317&crop=1","width":564,"height":317,"chartArt":false},"A2":{"id":"5674","rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png?w=268&h=151&crop=1","width":268,"height":151,"chartArt":false},"A3":{"id":"5674","rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png?w=194&h=110&crop=1","width":194,"height":110,"chartArt":false},"A4":{"id":"5674","rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png?w=268&h=151&crop=1","width":268,"height":151,"chartArt":false},"XL":{"id":"5674","rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png?w=720&h=405&crop=1","width":720,"height":405,"chartArt":false},"social":{"id":"5674","rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2023\/07\/briefing_featured_image_2-1.png?w=1200&h=628&crop=1","width":1200,"height":628,"chartArt":false}},"_embeds":[],"prc_checklist":{},"watchChildPosts":false,"watchers":[],"table_of_contents":[],"datacite_doi":"","prc_seo_data":{"title":"Americans&#8217; experiences with news from AI chatbots and search summaries","description":"\u2600\ufe0f Happy Thursday!\u00a0The Briefing is your guide to the world of news and information. 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