![\"Expectations](\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/wp-content\/uploads\/sites\/9\/media\/6E2D49C69D6C442DAB53EF3E607CDD6D.jpg\")
<\/figure>\n<\/p>\n\nAge is the primary demographic factor in determining expectations about finding information online.\u00a0 The table below reproduces the one above for Americans age 65 and older, 395 of whom were in our September 2002 sample and 22% of whom are Internet users. A slim majority (51%) of older Americans say they expect to find information in at least one of our four topical areas.\u00a0 This compares with 91% of Americans under age 65 who say this and the 84% for all Americans.\u00a0 Looked at differently, of the 16% of Americans who do not expect that they can find information online in the four areas, half (51%) are over age 65.\u00a0 <\/p>\n\n
Expectations about Finding Information Online When looking at each of the four topical areas about which we inquired (government, commerce, health, and news), about two-thirds of all Americans, roughly 80% of Internet users, and 40% of non-Internet users said they would expect to find information online about these topics. This section aggregates data about expectations 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confidence","slug":"part-5-online-commerce-swims-against-the-tide-of-falling-consumer-confidence","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2002\/12\/29\/part-5-online-commerce-swims-against-the-tide-of-falling-consumer-confidence\/","is_active":false},{"id":97319,"title":"Part 6: Easy-to-find, reliable news drives active news surfers","slug":"part-6-easy-to-find-reliable-news-drives-active-news-surfers","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2002\/12\/29\/part-6-easy-to-find-reliable-news-drives-active-news-surfers\/","is_active":false},{"id":97326,"title":"Part 7: Finding 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<\/figure><\/p>","protected":false},"excerpt":{"rendered":"