{"id":93298,"date":"2019-05-13T09:49:22","date_gmt":"2019-05-13T14:49:22","guid":{"rendered":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/"},"modified":"2024-08-07T17:06:09","modified_gmt":"2024-08-07T21:06:09","slug":"publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2","status":"publish","type":"post","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/","title":{"rendered":"Publics in Emerging Economies Worry Social Media Sow Division, Even as They Offer New Chances for Political Engagement"},"content":{"rendered":"\n<figure class=\"wp-block-image size-640-wide is-resized\"><img data-dominant-color=\"8b7b66\" data-has-transparency=\"false\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" height=\"360\" width=\"640\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI_19.03.11_GlobalMobile2_Featured-Image.jpg?w=1024\" alt=\"In Vietnam, about half of adults say social media are at least somewhat important for keeping up with political news and other developments. Above, Vietnamese activist La Viet Dung has alleged Facebook may be helping to suppress online dissent. (AFP\/Getty Images)\" class=\"wp-image-116062 not-transparent\" style=\"--dominant-color: #8b7b66; width:640px;height:auto\" \/><figcaption class=\"wp-element-caption\">In Vietnam, about half of adults say social media are at least somewhat important for keeping up with political news and other developments. Above, Vietnamese activist La Viet Dung has alleged Facebook may be helping to suppress online dissent. (AFP\/Getty Images)<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image alignright\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/pi-pg_2019-05-13_technology-and-politics-emerging-economies_0-01-png\/\" rel=\"attachment wp-att-22455\"><img data-dominant-color=\"cdd5df\" data-has-transparency=\"false\" style=\"--dominant-color: #cdd5df;\" loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"1142\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-01.png?resize=480,884 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-01.png?resize=620,1142 620w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/wp-content\/uploads\/sites\/9\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-01.png?w=310\" alt=\"Chart showing that majorities in emerging economies say access to technology has made people more informed, but also easier to manipulate.\" class=\"wp-image-116009 not-transparent\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In recent years, the internet and social media have been integral to political protests, social movements and election campaigns around the globe. Events from the <a href=\"https:\/\/www.usip.org\/publications\/2010\/09\/blogs-and-bullets-new-media-contentious-politics\" target=\"_blank\" rel=\"noopener noreferrer\">Arab Spring<\/a> to the worldwide spread of<a href=\"https:\/\/www.washingtonpost.com\/world\/2018\/12\/14\/metoo-its-backlash-went-global\/\" target=\"_blank\" rel=\"noopener noreferrer\"> #MeToo<\/a> have been aided by digital connectivity in both advanced and emerging economies. But popular social media and messaging platforms like Facebook and WhatsApp have drawn attention for their potential role in spreading <a href=\"https:\/\/thehill.com\/policy\/technology\/427296-facebook-unveils-new-plans-for-punishing-fake-news-ahead-of-european\" target=\"_blank\" rel=\"noopener noreferrer\">misinformation<\/a>, facilitating political manipulation by <a href=\"https:\/\/www.nytimes.com\/2019\/01\/17\/business\/facebook-misinformation-russia.html\" target=\"_blank\" rel=\"noopener noreferrer\">foreign<\/a> and <a href=\"https:\/\/www.nytimes.com\/2018\/10\/19\/technology\/whatsapp-brazil-presidential-election.html\" target=\"_blank\" rel=\"noopener noreferrer\">domestic<\/a> actors, and increasing <a href=\"https:\/\/www.wired.com\/story\/how-whatsapp-fuels-fake-news-and-violence-in-india\/\" target=\"_blank\" rel=\"noopener noreferrer\">violence<\/a> and <a href=\"https:\/\/www.washingtonpost.com\/nation\/2018\/11\/30\/how-online-hate-speech-is-fueling-real-life-violence\/\" target=\"_blank\" rel=\"noopener noreferrer\">hate crimes<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Recently, the Sri Lankan government shut down several of the country\u2019s social media and messaging services immediately after <a href=\"https:\/\/www.nytimes.com\/2019\/04\/23\/world\/asia\/sri-lanka-bombing.html\" target=\"_blank\" rel=\"noopener noreferrer\">Easter day bombings<\/a> at Catholic churches killed and wounded hundreds. Some technology enthusiasts <a href=\"https:\/\/www.nytimes.com\/2019\/04\/22\/opinion\/sri-lanka-facebook-bombings.html\" target=\"_blank\" rel=\"noopener noreferrer\">praised<\/a> the decision but wondered if this development marked a change from pro-democracy, Arab Spring-era hopes that digital technology would be a liberating tool to a new fear that it has become <a href=\"https:\/\/www.washingtonpost.com\/technology\/2019\/04\/22\/sri-lankas-social-media-shutdown-illustrates-global-discontent-with-silicon-valley\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u201ca force that can corrode\u201d societies.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the context of these developments, a Pew Research Center survey of adults in 11 emerging economies finds these publics are worried about the risks associated with social media and other communications technologies \u2013 even as they cite their benefits in other respects. Succinctly put, the prevailing view in the surveyed countries is that mobile phones, the internet and social media have collectively amplified politics in both positive and negative directions \u2013 simultaneously making people more empowered politically <em>and<\/em> potentially more exposed to harm.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/pi-pg_2019-05-13_technology-and-politics-emerging-economies_0-02-png\/\" rel=\"attachment wp-att-22456\"><img data-dominant-color=\"cfd6df\" data-has-transparency=\"false\" style=\"--dominant-color: #cfd6df;\" loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"1154\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-02.png?resize=480,893 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-02.png?resize=620,1154 620w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/wp-content\/uploads\/sites\/9\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-02.png?w=310\" alt=\"Chart showing that people in emerging economies see social media giving them political voice but also increasing the risk of manipulation.\" class=\"wp-image-116013 not-transparent\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to the benefits, adults in these countries see digital connectivity enhancing people\u2019s access to political information and facilitating engagement with their domestic politics. Majorities in each country say access to the internet, mobile phones and social media has made people more informed about current events, and majorities in most countries believe social media have increased ordinary people\u2019s ability to have a meaningful voice in the political process. Additionally, half or more in seven of these 11 countries say technology has made people more accepting of those who have different views than they do.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But these perceived benefits are frequently accompanied by concerns about the limitations of technology as a tool for political action or information seeking. Even as many say social media have increased the influence of ordinary people in the political process, majorities in eight of these 11 countries feel these platforms have simultaneously increased the risk that people might be manipulated by domestic politicians. Around half or more in eight countries also think these platforms increase the risk that foreign powers might interfere in their country\u2019s elections.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Similarly, the widespread view that technology has made people more informed about current events is often paired with worries that these tools might make people vulnerable: Majorities in 10 of these countries feel technology has made it easier to manipulate people with rumors and false information. Further, a <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/03\/07\/mobile-connectivity-in-emerging-economies\/\">recent report<\/a> by the Center found that a median of 64% across these 11 countries say people should be very concerned about exposure to false or incorrect information when using their phones.<\/p>\n\n\n<div style=\"border-width:1px;padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--20);--block-gap: inherit\" class=\"wp-block-prc-block-collapsible has-background has-ui-beige-very-light-background-color has-border-color has-ui-beige-dark-border-color\" id=\"what-is-a-median\" data-wp-interactive=\"{&quot;namespace&quot;:&quot;prc-block\\\/collapsible&quot;}\" data-wp-context=\"{&quot;collapsibleId&quot;:&quot;what-is-a-median&quot;,&quot;isOpen&quot;:false}\" data-wp-class--is-open=\"context.isOpen\" data-wp-init--scroll-into-view=\"callbacks.onInitScrollIntoView\"><div class=\"wp-block-prc-block-collapsible__title\" data-wp-on--click=\"actions.onClick\"><div>What is a median?<\/div><button class=\"wp-block-prc-block-collapsible__icon\"><span data-wp-bind--hidden=\"context.isOpen\"><i class=\"icon icon-library__light icon__circle-plus\"><svg style=\"width: 1em; height: 1em;\"><use xlink:href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/plugins\/prc-icon-library\/build\/icons\/sprites\/light.svg#circle-plus\"><\/use><\/svg><\/i><\/span><span data-wp-bind--hidden=\"!context.isOpen\" hidden><i class=\"icon icon-library__light icon__circle-minus\"><svg style=\"width: 1em; height: 1em;\"><use xlink:href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/plugins\/prc-icon-library\/build\/icons\/sprites\/light.svg#circle-minus\"><\/use><\/svg><\/i><\/span><\/button><\/div><div class=\"wp-block-prc-block-collapsible__content\">\n\n<p class=\"wp-block-paragraph\">Throughout this report, median percentages are used to help readers see overall patterns. The median is the middle number in a list of figures sorted in ascending or descending order. In a survey of 11 countries, the median result is the sixth figure on a list of country-level findings ranked in order.<\/p>\n\n<\/div><\/div>\n\n\n<figure class=\"wp-block-image alignright\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/pi-pg_2019-05-13_technology-and-politics-emerging-economies_0-03-png\/\" rel=\"attachment wp-att-22457\"><img data-dominant-color=\"d7dde4\" data-has-transparency=\"false\" style=\"--dominant-color: #d7dde4;\" loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"1108\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-03.png?resize=480,858 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-03.png?resize=620,1108 620w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/wp-content\/uploads\/sites\/9\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-03.png?w=310\" alt=\"Chart showing that many in emerging economies see technology both dividing people and bringing them together.\" class=\"wp-image-116019 not-transparent\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Publics in these countries are also conflicted over the extent to which technology is broadening people\u2019s personal horizons or causing their politics to become more tribal \u2013 and many seem to see elements of both. An 11-country median of 52% say technology has made people more accepting of those who have different views than they do, while a median of 58% say it has made people more divided in their political opinions. In most countries, larger shares say technology is causing people to be more divided than say it has caused them to be open to different groups of people.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">The public\u2019s opinion is easily manipulated through social media. Videos circulating about politicians can either make them famous and likable or break them down.<cite>WOMAN, 23, TUNISIA<\/cite><\/p>\n<cite>WOMAN, 23, TUNISIA<\/cite><\/blockquote>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"those-most-attuned-to-digital-technology-s-potential-benefits-are-often-also-most-aware-of-its-downsides\">Those most attuned to digital technology\u2019s potential benefits are often also most aware of its downsides<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">It is not simply the case that certain segments of the public have consistently positive views about the political impacts of digital technology while others feel consistently more negative. In many instances, individuals who are most attuned to the potential benefits technology can bring to the political domain are also the ones most anxious about the possible harms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For instance, in 10 of the 11 countries surveyed, the view that technology has made people more informed is correlated with the view that technology has made people easier to manipulate with rumors and false information. And in most countries, the view that technology has made people more accepting of each other is correlated with the view that it has made people more divided in their political opinions.<\/p>\n\n\n<div style=\"border-width:1px;padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--20);--block-gap: inherit\" class=\"wp-block-prc-block-collapsible has-background has-ui-beige-very-light-background-color has-border-color has-ui-beige-dark-border-color\" id=\"the-social-media-landscape-in-the-11-countries-surveyed\" data-wp-interactive=\"{&quot;namespace&quot;:&quot;prc-block\\\/collapsible&quot;}\" data-wp-context=\"{&quot;collapsibleId&quot;:&quot;the-social-media-landscape-in-the-11-countries-surveyed&quot;,&quot;isOpen&quot;:false}\" data-wp-class--is-open=\"context.isOpen\" data-wp-init--scroll-into-view=\"callbacks.onInitScrollIntoView\"><div class=\"wp-block-prc-block-collapsible__title\" data-wp-on--click=\"actions.onClick\"><div>The social media landscape in the 11 countries surveyed<\/div><button class=\"wp-block-prc-block-collapsible__icon\"><span data-wp-bind--hidden=\"context.isOpen\"><i class=\"icon icon-library__light icon__circle-plus\"><svg style=\"width: 1em; height: 1em;\"><use xlink:href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/plugins\/prc-icon-library\/build\/icons\/sprites\/light.svg#circle-plus\"><\/use><\/svg><\/i><\/span><span data-wp-bind--hidden=\"!context.isOpen\" hidden><i class=\"icon icon-library__light icon__circle-minus\"><svg style=\"width: 1em; height: 1em;\"><use xlink:href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/plugins\/prc-icon-library\/build\/icons\/sprites\/light.svg#circle-minus\"><\/use><\/svg><\/i><\/span><\/button><\/div><div class=\"wp-block-prc-block-collapsible__content\">\n\n<p class=\"wp-block-paragraph\">This report is the second in a series exploring mobile connectivity in 11 emerging economies. Because the <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/03\/07\/mobile-connectivity-in-emerging-economies\/\">first report<\/a> goes into detail on mobile phone ownership and social media use, we will only briefly summarize it here.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In most of the 11 countries surveyed, a majority of adults report using at least one of the seven social media platforms or messaging apps included in this survey: Facebook, WhatsApp, Twitter, Snapchat, Instagram, Viber and Tinder. Social media use is especially common in Lebanon, Jordan, Colombia and Mexico, where about three-quarters or more use at least one of these services. Kenya and India are the only countries where a majority of adults do <em>not<\/em> use at least one of these social media or messaging services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In each of these countries, Facebook or WhatsApp are the most widely used digital platforms among the seven asked about. A median of 62% of adults in these countries report using Facebook, and a median of 47% say they use WhatsApp. Using multiple social platforms is common: In all countries but the Philippines, India and Vietnam, around a third or more say they currently use more than one social media platform or messaging app. Among adults who use only one of these platforms, Facebook or WhatsApp tend to be dominant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In most countries, each of these social media and messaging services are more likely to be used by younger adults. Educational gaps in usage are also significant for most of these services, with people who have a secondary education or higher being more likely to use them.<\/p>\n\n<\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Certain groups \u2013 such as those with higher levels of education and those who are social media users \u2013 are especially likely to note both the positive and negative impacts of technology.[1. For the purpose of comparing education groups across countries, we standardize education levels based on the United Nations\u2019 International Standard Classification of Education. In all nations surveyed, the lower education category is below secondary education and the higher category is secondary or above.], [2. The survey asked respondents whether they use seven different social media and messaging platforms: Facebook, Instagram, Twitter, WhatsApp, Snapchat and Viber, plus the dating app Tinder. Throughout this report, references to \u201csocial media platform and messaging app users\u201d or \u201csocial media users\u201d encompass anyone who uses one or more of these seven different sites. For more information on the use of these platforms in different countries and by different demographic groups, please see our previous report, \u201c<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/03\/07\/mobile-connectivity-in-emerging-economies\/\">Mobile Connectivity in Emerging Economies<\/a>.\u201d] Across all 11 countries, adults with a secondary education or higher are more likely to say technology has made people more informed about current events relative to those who do not have a secondary education. Yet, in nine countries, those with higher levels of education are also more inclined to say technology has made people more subject to false information and rumors. More highly educated adults are also more likely to say technology has contributed to both political divisions and tolerance of opposing viewpoints in seven of these countries (Colombia, India, Kenya, Lebanon, the Philippines, Tunisia and Vietnam).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Similarly, social media users in all 11 countries are more likely than non-users to say technology has made people more informed about current events. Users are also generally more likely to say technology has made people more accepting of those with different views, and more willing to engage in political debates. However, users are also more likely to say technology is making people more divided in their political opinions and easier to mislead with misinformation.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"the-public-s-sense-that-technology-brings-both-promise-and-problems-is-mirrored-in-social-media-users-experiences-on-these-platforms\">The public\u2019s sense that technology brings both promise and problems is mirrored in social media users\u2019 experiences on these platforms<\/h4>\n\n\n\n<figure class=\"wp-block-image alignright\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/pi-pg_2019-05-13_technology-and-politics-emerging-economies_0-04-png\/\" rel=\"attachment wp-att-22458\"><img data-dominant-color=\"e1e4e4\" data-has-transparency=\"false\" style=\"--dominant-color: #e1e4e4;\" loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"830\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-04.png?resize=480,474 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-04.png?resize=782,773 782w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-04.png?resize=840,830 840w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/wp-content\/uploads\/sites\/9\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-04.png?w=420\" alt=\"Chart showing that social media users in 11 emerging economies regularly come across new ideas on these platforms.\" class=\"wp-image-116023 not-transparent\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">These broad public views about the positive and negative impacts of technology on the political and information environment are echoed in social media users\u2019 lived experiences on these platforms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In some respects, social media users indicate that the nature of the content on these platforms is quite positive. In every country surveyed, for instance, majorities of social media users say they frequently or occasionally encounter content there that introduces them to new ideas. Similarly, pluralities of social media users in most countries say the news and information they get on these platforms is more up to date and more informative compared with other sources.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/pi-pg_2019-05-13_technology-and-politics-emerging-economies_0-05-png\/\" rel=\"attachment wp-att-22459\"><img data-dominant-color=\"e0e4e4\" data-has-transparency=\"false\" style=\"--dominant-color: #e0e4e4;\" loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"1072\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-05.png?resize=480,613 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-05.png?resize=782,998 782w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-05.png?resize=840,1072 840w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/wp-content\/uploads\/sites\/9\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-05.png?w=420\" alt=\"Chart showing that social media users in 11 emerging economies regularly encounter content on these platforms that seems obviously false or untrue and that makes them feel negatively about people different from them.\" class=\"wp-image-116029 not-transparent\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">But as was true of views of the overall technology landscape, social media users see challenges as well as benefits. Most notably, majorities of social media users in 10 of these 11 countries frequently or occasionally encounter content that seems obviously false or untrue, and majorities of users in six countries regularly encounter content on these platforms that makes them feel negatively about groups of people who are different than they are.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Social media users also express mixed opinions about the characteristics of the social media environment relative to other information sources. Only in Vietnam do a plurality of users say these platforms are more reliable than other sources they encounter. In other countries, users are more divided about whether the information on social media is about as reliable \u2013 or less so \u2013 than what they see elsewhere. Opinion is also relatively mixed across the 11 countries as far as whether the news people get on these platforms is more hateful than what they get elsewhere.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote full is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">We have to understand that there are scores of websites and articles on the internet that are false and inaccurate, purely opinion, or extremely biased or slanted.<cite>WOMAN, 22, PHILIPPINES<\/cite><\/p>\n<cite>WOMAN, 22, PHILIPPINES<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">This range of experiences and attitudes is also reflected in at least some users\u2019 personal interactions on social media platforms. An 11-country median of 36% of social media users \u2013 including around half in Kenya and Venezuela \u2013 say they have learned someone\u2019s political beliefs were different than they had thought based on things that person posted to social media. In all 11 countries surveyed, those who have been surprised by someone\u2019s political beliefs in this way are more likely to say technology has made people more divided in their political opinions. In seven countries, however, these users are also more likely to say access to technology has made people more accepting of those who have different views.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"more-people-are-comfortable-talking-politics-in-person-than-in-digital-spaces\">More people are comfortable talking politics in person than in digital spaces<\/h4>\n\n\n\n<figure class=\"wp-block-image alignright\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/pi-pg_2019-05-13_technology-and-politics-emerging-economies_0-06-png\/\" rel=\"attachment wp-att-22460\"><img data-dominant-color=\"efefef\" data-has-transparency=\"false\" style=\"--dominant-color: #efefef;\" loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"1054\"  srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-06.png?resize=480,816 480w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-06.png?resize=620,1054 620w\" sizes=\"(max-width: 480px) 480px, (max-width: 782px) 782px, 640px\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/wp-content\/uploads\/sites\/9\/2019\/05\/PI-PG_2019.05.13_Technology-and-Politics-Emerging-Economies_0-06.png?w=310\" alt=\"Table that shows that people in most of the surveyed countries are more willing to discuss politics in person than via digital channels.\" class=\"wp-image-116033 not-transparent\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Even as social media have offered citizens new ways to encounter and share information, more people are comfortable speaking about politics in person than via mobile phones or social media. These differences are especially pronounced in Lebanon: 78% of Lebanese overall say they are comfortable discussing political issues in person, but 48% of Lebanese mobile phone users are comfortable discussing these issues on their phones and just 39% of Lebanese social media users say they are comfortable broaching these issues on those platforms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">People who are comfortable discussing politics in digital spaces tend to be more optimistic about the impact these technologies have on politics in their country. For example, social media users who are comfortable discussing politics there are more likely to say the internet has had a good impact on politics and that social media have increased ordinary people\u2019s ability to have a meaningful voice in politics. They also are usually more likely to describe the news they get on social media platforms positively \u2013 as more up to date, informative, reliable and focused on issues they care about \u2013 compared with other sources. And they are more likely to say they see articles on social media that introduce them to new ideas. But they are also somewhat more likely to say they regularly encounter articles or other content that makes them feel negatively about groups of people who are different from them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although publics in most countries are more comfortable discussing politics in person than via digital methods, people in certain countries are generally more comfortable discussing politics \u2013 whether in person, using their mobile phone or over social media \u2013 than people in other countries. The Philippines, Vietnam, Kenya and India are countries where majorities are comfortable discussing politics in person, and majorities of users are comfortable talking politics on a mobile phone or via social media. However, people\u2019s comfort levels have little relationship with overall measures of <a href=\"https:\/\/freedomhouse.org\/report\/countries-world-freedom-2019\" target=\"_blank\" rel=\"noopener noreferrer\">civil liberties<\/a> in their country or measures of <a href=\"https:\/\/www.eiu.com\/public\/topical_report.aspx?campaignid=Democracy2018\" target=\"_blank\" rel=\"noopener noreferrer\">how democratic the country<\/a> is (or is not). And countries with higher levels of interpersonal trust are not more likely to be comfortable discussing politics in any of these venues.[3. We use the most recently available World Values Survey data for each country to examine interpersonal trust. Data is not available for Kenya. Esteban Ortiz-Ospina and Max Roser (2019) \u2013 \u201cTrust\u201d. Published online at OurWorldInData.org. Retrieved from: \u2018<a href=\"https:\/\/ourworldindata.org\/trust\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ourworldindata.org\/trust<\/a>\u2019]<\/p>\n\n\n\n<blockquote class=\"wp-block-quote full is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">You know, there\u2019s a politician that sends text messages to us saying \u2018Happy birthday, from Senator this-and-that.\u2019 Even with that, they have already got your number. What more [do they have] if you\u2019re already on social media?<cite>MAN, 44, PHILIPPINES<\/cite><\/p>\n<cite>MAN, 44, PHILIPPINES<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">These are among the major findings from a new Pew Research Center survey conducted among 28,122 adults in 11 countries from Sept. 7 to Dec. 7, 2018. In addition to the survey, the Center conducted focus groups with diverse groups of participants in Kenya, Mexico, the Philippines and Tunisia in March 2018, and their comments are included throughout the report (see <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-appendix-a-about-the-focus-groups\">Appendix A<\/a> for more information).<\/p>\n\n\n<div style=\"border-width:1px;padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-top:var(--wp--preset--spacing--20);--block-gap: inherit\" class=\"wp-block-prc-block-collapsible has-background has-ui-beige-very-light-background-color has-border-color has-ui-beige-dark-border-color\" id=\"second-report-in-a-series-about-mobile-connectivity-in-emerging-economies\" data-wp-interactive=\"{&quot;namespace&quot;:&quot;prc-block\\\/collapsible&quot;}\" data-wp-context=\"{&quot;collapsibleId&quot;:&quot;second-report-in-a-series-about-mobile-connectivity-in-emerging-economies&quot;,&quot;isOpen&quot;:false}\" data-wp-class--is-open=\"context.isOpen\" data-wp-init--scroll-into-view=\"callbacks.onInitScrollIntoView\"><div class=\"wp-block-prc-block-collapsible__title\" data-wp-on--click=\"actions.onClick\"><div>Second report in a series about mobile connectivity in emerging economies<\/div><button class=\"wp-block-prc-block-collapsible__icon\"><span data-wp-bind--hidden=\"context.isOpen\"><i class=\"icon icon-library__light icon__circle-plus\"><svg style=\"width: 1em; height: 1em;\"><use xlink:href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/plugins\/prc-icon-library\/build\/icons\/sprites\/light.svg#circle-plus\"><\/use><\/svg><\/i><\/span><span data-wp-bind--hidden=\"!context.isOpen\" hidden><i class=\"icon icon-library__light icon__circle-minus\"><svg style=\"width: 1em; height: 1em;\"><use xlink:href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/plugins\/prc-icon-library\/build\/icons\/sprites\/light.svg#circle-minus\"><\/use><\/svg><\/i><\/span><\/button><\/div><div class=\"wp-block-prc-block-collapsible__content\">\n\n<p class=\"wp-block-paragraph\">After more than a decade of studying the spread and impact of mobile devices in the United States, Pew Research Center has intensified its exploration of the impact of such connectivity in emerging economies. This report is the second of several reports about mobile use and attitudes toward digital connectivity in these 11 countries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/03\/07\/mobile-connectivity-in-emerging-economies\/\">first report<\/a> covered general topics such as the impact of mobile connectivity on the economy, children and communication. It also found that people experience myriad tensions with their devices. Some examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In every country, around half or more adults say the increasing use of mobile phones has had a good influence on education \u2013 making it one of the factors where people see the most positive impact from the technology. But few think the increasing use of mobile phones has had a good influence on children in their country, and a median of 79% say people should be very concerned about children being exposed to harmful or immoral content when using their mobile phones.<\/li>\n\n\n\n<li>Large majorities of mobile phone users in all 11 countries say their devices have helped them stay in touch with those who live far away. At the same time, a median of 48% of adults say people should be very concerned about people losing the ability to communicate face-to-face when using their mobile phones.<\/li>\n\n\n\n<li>Mobile phone users in each of the 11 countries surveyed are more likely to say their phone is something that frees them than something that ties them down. Mobile phone users in most countries are also more likely to describe their phone as something that helps them save time rather than waste time. Although many mobile users view their phones as useful, they do not always see them as necessities. For instance, a majority of Venezuelans say their phone is something that frees them and helps them save time, but just 29% say they couldn\u2019t live without their phone. Conversely, a majority of Jordanians say they couldn\u2019t live without their phone \u2013 even as they are more likely to describe it as a time waster than a time saver.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These types of tensions are common in many Pew Research Center surveys about technology in the United States. For more, see <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-appendix-b-technology-related-surveys-regularly-find-that-people-see-connectivity-bringing-positives-and-negatives\">Appendix B<\/a>.<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/03\/07\/majorities-say-mobile-phones-are-good-for-society-even-amid-concerns-about-their-impact-on-children\/pi_2019-03-07_global-mobile_-2-02\/\">\n<\/a>\n<\/p>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Many who use social media say they regularly see false or misleading content, but also view these platforms as offering new avenues for political engagement.<\/p>\n","protected":false},"author":67,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sub_headline":"Many who use social media say they regularly see false and misleading content along with new ideas","sub_title":"Many who use social media say they regularly see false and misleading content along with new ideas","_prc_public_revisions":[],"_ppp_expiration_hours":0,"_ppp_enabled":false,"ai_generated_summary":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"relatedPosts":[],"reportMaterials":[],"multiSectionReport":[{"key":"_migrate_0","postId":93290},{"key":"_migrate_1","postId":93283},{"key":"_migrate_2","postId":93273},{"key":"_migrate_3","postId":93265},{"key":"_migrate_4","postId":93260},{"key":"_migrate_5","postId":93248},{"key":"_migrate_6","postId":93240},{"key":"_migrate_7","postId":93234}],"package_parts__enabled":false,"package_parts":[],"_prc_fork_parent":0,"_prc_fork_status":"","_prc_active_fork":0,"datacite_doi":"","datacite_doi_citation":"","_prc_seo_qr_attachment_id":0,"spoken_article_player_enabled":true,"displayBylines":true,"footnotes":"","prc_watchers":[],"jetpack_post_was_ever_published":false},"categories":[297,128,329,282,308,284,57,25,274,307],"tags":[],"bylines":[973,868,909,954],"collection":[],"datasets":[1019],"level_of_effort":[],"primary_audience":[],"information_type":[],"_post_visibility":[],"formats":[458],"_fund_pool":[],"languages":[],"regions-countries":[],"research-teams":[525,526],"workflow-status":[],"class_list":["post-93298","post","type-post","status-publish","format-standard","hentry","category-emerging-technology","category-international-technology","category-misinformation","category-misinformation-online","category-mobile","category-online-activism","category-political-civic-engagement","category-politics-policy","category-politics-online","category-social-media","bylines-aaron-smith","bylines-courtney-johnson","bylines-jingjing-jiang","bylines-laura-silver","datasets-mobile-technology-social-impact-2018","formats-report","research-teams-global","research-teams-internet"],"label":false,"post_parent":0,"word_count":2770,"canonical_url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/","art_direction":false,"_embeds":[],"watchers":[],"table_of_contents":[{"id":93298,"title":"Publics in Emerging Economies Worry Social Media Sow Division, Even as They Offer New Chances for Political Engagement","slug":"publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/","is_active":true},{"id":93290,"title":"1. Users say they regularly encounter false and misleading content on social media \u2013 but also new ideas","slug":"users-say-they-regularly-encounter-false-and-misleading-content-on-social-media-but-also-new-ideas","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/users-say-they-regularly-encounter-false-and-misleading-content-on-social-media-but-also-new-ideas\/","is_active":false},{"id":93283,"title":"2. More people are comfortable discussing politics in person than on their phones or via social media","slug":"more-people-are-comfortable-discussing-politics-in-person-than-on-their-phones-or-via-social-media","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/more-people-are-comfortable-discussing-politics-in-person-than-on-their-phones-or-via-social-media\/","is_active":false},{"id":93273,"title":"3. Publics think technology impacts the political environment in both positive and negative ways","slug":"publics-think-technology-impacts-the-political-environment-in-both-positive-and-negative-ways","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-think-technology-impacts-the-political-environment-in-both-positive-and-negative-ways\/","is_active":false},{"id":93265,"title":"Acknowledgments","slug":"technology-and-politics-in-emerging-economies-acknowledgments","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-acknowledgments\/","is_active":false},{"id":93260,"title":"Methodology","slug":"technology-and-politics-in-emerging-economies-methodology","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-methodology\/","is_active":false},{"id":93248,"title":"Appendix A: About the focus groups","slug":"technology-and-politics-in-emerging-economies-appendix-a-about-the-focus-groups","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-appendix-a-about-the-focus-groups\/","is_active":false},{"id":93240,"title":"Appendix B: Technology-related surveys regularly find that people see connectivity bringing positives and negatives","slug":"technology-and-politics-in-emerging-economies-appendix-b-technology-related-surveys-regularly-find-that-people-see-connectivity-bringing-positives-and-negatives","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-appendix-b-technology-related-surveys-regularly-find-that-people-see-connectivity-bringing-positives-and-negatives\/","is_active":false},{"id":93234,"title":"Appendix C: Detailed tables","slug":"technology-and-politics-in-emerging-economies-appendix-c-detailed-tables","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-appendix-c-detailed-tables\/","is_active":false}],"report_materials":"","report_pagination":{"current_post":{"id":93298,"title":"Publics in Emerging Economies Worry Social Media Sow Division, Even as They Offer New Chances for Political Engagement","slug":"publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/","is_active":true,"page_num":1},"next_post":{"id":93290,"title":"1. Users say they regularly encounter false and misleading content on social media \u2013 but also new ideas","slug":"users-say-they-regularly-encounter-false-and-misleading-content-on-social-media-but-also-new-ideas","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/users-say-they-regularly-encounter-false-and-misleading-content-on-social-media-but-also-new-ideas\/","is_active":false,"page_num":2},"previous_post":null,"pagination_items":[{"id":93298,"title":"Publics in Emerging Economies Worry Social Media Sow Division, Even as They Offer New Chances for Political Engagement","slug":"publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-in-emerging-economies-worry-social-media-sow-division-even-as-they-offer-new-chances-for-political-engagement-2\/","is_active":true,"page_num":1},{"id":93290,"title":"1. Users say they regularly encounter false and misleading content on social media \u2013 but also new ideas","slug":"users-say-they-regularly-encounter-false-and-misleading-content-on-social-media-but-also-new-ideas","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/users-say-they-regularly-encounter-false-and-misleading-content-on-social-media-but-also-new-ideas\/","is_active":false,"page_num":2},{"id":93283,"title":"2. More people are comfortable discussing politics in person than on their phones or via social media","slug":"more-people-are-comfortable-discussing-politics-in-person-than-on-their-phones-or-via-social-media","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/more-people-are-comfortable-discussing-politics-in-person-than-on-their-phones-or-via-social-media\/","is_active":false,"page_num":3},{"id":93273,"title":"3. Publics think technology impacts the political environment in both positive and negative ways","slug":"publics-think-technology-impacts-the-political-environment-in-both-positive-and-negative-ways","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/publics-think-technology-impacts-the-political-environment-in-both-positive-and-negative-ways\/","is_active":false,"page_num":4},{"id":93265,"title":"Acknowledgments","slug":"technology-and-politics-in-emerging-economies-acknowledgments","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-acknowledgments\/","is_active":false,"page_num":5},{"id":93260,"title":"Methodology","slug":"technology-and-politics-in-emerging-economies-methodology","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2019\/05\/13\/technology-and-politics-in-emerging-economies-methodology\/","is_active":false,"page_num":6},{"id":93248,"title":"Appendix A: About the focus 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