{"id":362096,"date":"2026-08-25T09:58:28","date_gmt":"2026-08-25T13:58:28","guid":{"rendered":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/?p=362096"},"modified":"2026-08-25T09:58:28","modified_gmt":"2026-08-25T13:58:28","slug":"do-americans-think-chatbots-help-or-hurt-people-using-them-for-loneliness-depression-or-stress","status":"publish","type":"post","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2026\/08\/25\/do-americans-think-chatbots-help-or-hurt-people-using-them-for-loneliness-depression-or-stress\/","title":{"rendered":"Do Americans think chatbots help or hurt people using them for loneliness, depression or stress?"},"content":{"rendered":"\n<details class=\"wp-block-details is-style-plus-icon has-border-color has-ui-gray-light-border-color has-ui-beige-very-light-background-color has-background has-sans-serif-font-family is-layout-flow wp-container-core-details-is-layout-4031d49d wp-block-details-is-layout-flow\" style=\"border-width:1px;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--30);font-size:clamp(0.875em, 0.875rem + ((1vw - 0.2em) * 0.009), 0.88em);\"><summary>About this research<\/summary>\n<p class=\"wp-block-paragraph\">This Pew Research Center report looks at Americans\u2019 use and views of chatbots for health.<\/p>\n\n\n\n<h4 id=\"why-did-we-do-this\" class=\"wp-block-heading\">Why did we do this?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Pew Research Center does research to help the public, media and decision-makers understand important topics. This research builds on our work studying Americans\u2019 views of medicine and health to explore how Americans use chatbots for health.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn more about\u00a0<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/about\/\">Pew Research Center<\/a>, our research on\u00a0<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/topic\/science\/science-issues\/medicine-health\/\">medicine and health<\/a>\u00a0and other research on\u00a0<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/topic\/science\/\">science and society<\/a>.<\/p>\n\n\n\n<h4 id=\"how-did-we-do-this\" class=\"wp-block-heading\">How did we do this?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">For this report, we surveyed 3,488 U.S. adults from June 22 to 28, 2026. Everyone who took part in this survey is a member of the Center\u2019s\u00a0<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/the-american-trends-panel\/\">American Trends Panel<\/a>. The survey represents the views of the full U.S. adult population.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are the <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2026\/08\/PS_2026.8.25_AI-chatbots-health_questionnaire.pdf\">survey\u00a0questions<\/a> used\u00a0for this report, the\u00a0<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2026\/08\/PS_2026.8.25_AI-chatbots-health_topline.pdf\">detailed responses<\/a>\u00a0and the\u00a0<a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2026\/08\/25\/ai-chatbots-health-methodology\/\">survey methodology<\/a>.<\/p>\n<\/details>\n\n\n\n<div class=\"wp-block-group is-style-callout has-ui-beige-very-light-background-color has-background is-layout-flow wp-container-core-group-is-layout-2130f694 wp-block-group-is-layout-flow\">\n<h4 id=\"key-takeaways\" class=\"wp-block-heading has-small-font-size\">Key takeaways:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Americans are more likely to say chatbots do more to hurt than help people who use them for support with loneliness, depression or stress.<\/li>\n\n\n\n<li>Younger adults are largely pessimistic that chatbots can help people who use them for social and mental health support.<\/li>\n\n\n\n<li>But sizable shares of Americans aren\u2019t sure. Older adults are especially likely to be unsure of chatbots\u2019 impact on people using them for these reasons.<\/li>\n\n\n\n<li>Asian adults stand out as being more positive about using chatbot for social and mental health support.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">At a time of <a href=\"https:\/\/www.npr.org\/2026\/04\/10\/nx-s1-5780796\/artificial-intelligence-ai-mental-health-chatgpt-jama-psychiatry\">public debate<\/a> and <a href=\"https:\/\/www.nytimes.com\/2025\/08\/26\/technology\/chatgpt-openai-suicide.html\">high-profile cases<\/a> of chatbot use for social and mental health, a new Pew Research Center survey finds that, on balance, <strong>Americans say chatbots do more to hurt than help people who use them for loneliness, depression or stress.<\/strong><\/p>\n\n\n<div class=\"alignright wp-block-prc-chart-builder-synced-chart\"><figure class=\"wp-chart-builder\">\t\t<div style=\"max-width:420px\" class=\"wp-chart-builder-wrapper alignnone wp-block-prc-chart-builder-controller\" id=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae\" data-wp-interactive=\"prc-chart-builder\/controller\" 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more likely to say chatbots hurt more than help people who use them for support with loneliness, depression&quot;,&quot;subtitle&quot;:&quot;% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following&quot;,&quot;note&quot;:&quot;Note: Respondents who did not answer are not shown.&quot;,&quot;source&quot;:&quot;Source: Survey of U.S. adults conducted June 22-28, 2026.&lt;br&gt;\\n\\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\\u201d&quot;,&quot;tag&quot;:&quot;PEW RESEARCH CENTER&quot;,&quot;tableData&quot;:{&quot;header&quot;:[&quot;&quot;,&quot;Hurt&quot;,&quot;Help&quot;,&quot;Neither help nor hurt&quot;,&quot;Not sure&quot;],&quot;rows&quot;:[[&quot;Loneliness&quot;,&quot;39&quot;,&quot;19&quot;,&quot;14&quot;,&quot;27&quot;],[&quot;Depression&quot;,&quot;36&quot;,&quot;17&quot;,&quot;14&quot;,&quot;33&quot;],[&quot;Stress&quot;,&quot;29&quot;,&quot;22&quot;,&quot;18&quot;,&quot;31&quot;]],&quot;footer&quot;:[]},&quot;isFreeformChart&quot;:false}\" data-wp-init--detect-web-share-support=\"callbacks.detectWebShareSupport\" data-wp-init--sync-table-height=\"callbacks.syncTableHeight\" data-wp-init--watch-chart=\"callbacks.watchChart\" data-wp-init--reset-tab-on-navigation=\"callbacks.resetTabOnNavigation\" data-png-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2026\/08\/americans_more_likely_to_say_chatbots_hurt_more_than_help_people_who_use_them_for_support_with_loneliness_depression-347382-1787665634.png\" data-has-csv=\"true\" data-allow-data-download=\"true\" data-post-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2026\/08\/25\/do-americans-think-chatbots-help-or-hurt-people-using-them-for-loneliness-depression-or-stress\/\" data-chart-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/chart\/americans-more-likely-to-say-chatbots-hurt-more-than-help-people-who-use-them-for-support-with-loneliness-depression\/\" data-chart-title=\"Americans more likely to say chatbots hurt more than help people who use them for support with loneliness, depression\">\n\t\t\t<div class=\"wp-chart-builder-chart\" data-chart-view=\"chart\" data-allow-overlay=\"true\" data-wp-class--active=\"state.isActive\">\n\t\t\t\t<div class=\"wp-chart-builder-inner wp-block-prc-chart-builder-chart\" id=\"chart-block-2\" data-wp-key=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae-chart\" data-wp-interactive=\"prc-chart-builder\/chart\" data-prc-chart-id=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae-chart\" data-wp-context=\"{&quot;id&quot;:&quot;ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae-chart&quot;}\" data-wp-watch--init-render=\"callbacks.watchForRender\" data-wp-watch--sync-navigation=\"callbacks.syncOnNavigation\" data-wp-on-window--resize=\"callbacks.watchForResize\">\n\t\t\t\t\t<div class=\"cb__text-wrapper\" style=\"max-width:420px;width:100%;margin-left:auto;margin-right:auto;\">\n\t\t\t\t\t\t<hr class=\"cb__hr\" style=\"margin: 0 0 10px; max-width:420px;\" \/>\n\t\t\t\t\t\t<div class=\"cb__title\" data-meta-field=\"title\">Americans more likely to say chatbots hurt more than help people who use them for support with loneliness, depression<\/div>\n\t\t\t\t\t\t<div class=\"cb__subtitle\" data-meta-field=\"subtitle\">% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following<\/div>\n\t\t\t\t\t\t<div id=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae-chart\"><img decoding=\"async\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2026\/08\/americans_more_likely_to_say_chatbots_hurt_more_than_help_people_who_use_them_for_support_with_loneliness_depression-347382-1787665634.png\" alt=\"Chart\" class=\"chart-fallback chart-fallback--png\" style=\"width:420px;height:auto;\" \/><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"cb__note cb__note--note\" data-meta-field=\"note\">Note: Respondents who did not answer are not shown.<\/div>\n\t\t\t\t\t\t<div class=\"cb__note cb__note--source\" data-meta-field=\"source\">Source: Survey of U.S. adults conducted June 22-28, 2026.<br>\n\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\u201d<\/div>\n\t\t\t\t\t\t<div class=\"cb__tag\" data-meta-field=\"tag\">PEW RESEARCH CENTER<\/div>\n\t\t\t\t\t\t<hr class=\"cb__hr\" style=\"margin: 10px 0 0; max-width:420px;\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t<!-- register a callback on this div to see if the native share is supported -->\n\t\t\t<div\n\t\t\t\tclass=\"share-modal__overlay\"\n\t\t\t\tid=\"share-modal__overlay-ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae\"\n\t\t\t\tdata-wp-class--active=\"state.isActive\"\n\t\t\t\tdata-wp-class--web-share-supported=\"state.webShareSupported\"\n\t\t\t\tdata-wp-on--click=\"actions.hideModal\"\n\t\t\t\tdata-wp-on--keydown=\"actions.hideModal\"\n\t\t\t\tdata-chart-view=\"share\"\n\t\t\t><\/div>\n\t\t\t<!-- TODO: I would like to be able to use the social share block here. Need to modify it to work with the share modal. -->\n\t\t\t<div\n\t\t\t\tclass=\"share-modal\" id=\"share-modal-ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae\"\n\t\t\t\tdata-wp-class--active=\"state.isActive\"\n\t\t\t\tdata-wp-class--web-share-supported=\"state.webShareSupported\"\n\t\t\t\tdata-chart-view=\"share\"\n\t\t\t>\n\t\t\t\t<div class=\"share-modal__inner\">\n\t\t\t\t\t<div class=\"share-modal__header\">\n\t\t\t\t\t\t<h2 class=\"share-modal__title\">Share this chart<\/h2>\n\t\t\t\t\t\t<button class=\"share-modal__close\" aria-label=\"Close Share Modal\" data-wp-on--click=\"actions.hideModal\">\n\t\t\t\t\t\t\t<span class=\"dashicons dashicons-no-alt\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"share-modal__body\">\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"share-modal__button share-modal__button--twitter\"\n\t\t\t\t\t\t\tdata-wp-on--click=\"actions.shareTwitter\"\n\t\t\t\t\t\t\tdata-wp-on--keydown=\"actions.shareTwitter\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span>Share on X<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"share-modal__button share-modal__button--facebook\"\n\t\t\t\t\t\t\tdata-wp-on--click=\"actions.shareFacebook\"\n\t\t\t\t\t\t\tdata-wp-on--keydown=\"actions.shareFacebook\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span>Share on Facebook<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"wp-chart-builder-table\" data-chart-view=\"table\" data-wp-class--active=\"state.isActive\" id=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae-table\" style=\"max-width:420px;\">\t\t\t<hr style=\"margin: 0px 0px 10px; max-width: 420px;\">\n\t\t\t<div data-wp-interactive=\"prc-chart-builder\/chart\" data-wp-context=\"{&quot;id&quot;:&quot;ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae-chart&quot;}\">\n\t\t\t\t<div class=\"cb__title\" data-meta-field=\"title\">Americans more likely to say chatbots hurt more than help people who use them for support with loneliness, depression<\/div>\n\t\t\t\t<div class=\"cb__subtitle\" data-meta-field=\"subtitle\">% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wp-chart-builder-table__inner\" style=\"max-width: 420px !important; margin-bottom: 0; overflow: auto;\">\n\t\t\t\t\n<figure class=\"wp-block-prc-block-table is-scroll-on-pc is-scroll-on-mobile chart-builder-data-table has-sans-serif-font-family has-small-font-size\"><table class=\"has-fixed-layout is-sticky-first-column\"><colgroup><col\/><col\/><col\/><col\/><col\/><\/colgroup><thead><tr><th><\/th><th>Hurt<\/th><th>Help<\/th><th>Neither help nor hurt<\/th><th>Not sure<\/th><\/tr><\/thead><tbody><tr><td data-prc-v-col=\"0\">Loneliness<\/td><td data-prc-v-col=\"1\">39<\/td><td data-prc-v-col=\"2\">19<\/td><td data-prc-v-col=\"3\">14<\/td><td data-prc-v-col=\"4\">27<\/td><\/tr><tr><td data-prc-v-col=\"0\">Depression<\/td><td data-prc-v-col=\"1\">36<\/td><td data-prc-v-col=\"2\">17<\/td><td data-prc-v-col=\"3\">14<\/td><td data-prc-v-col=\"4\">33<\/td><\/tr><tr><td data-prc-v-col=\"0\">Stress<\/td><td data-prc-v-col=\"1\">29<\/td><td data-prc-v-col=\"2\">22<\/td><td data-prc-v-col=\"3\">18<\/td><td data-prc-v-col=\"4\">31<\/td><\/tr><\/tbody><\/table><\/figure>\n\t\t\t<\/div>\n\t\t\t\t\t\t<hr class=\"cb__download-data-button-hr\">\n\t\t\t<div class=\"cb__download-data-button\">\n\t\t\t\t<a\n\t\t\t\t\tdata-wp-on--click=\"actions.downloadData\"\n\t\t\t\t\tdata-wp-on--keydown=\"actions.downloadData\"\n\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\trole=\"button\"\n\t\t\t\t\tclass=\"has-sans-serif-font-family\"\n\t\t\t\t>\n\t\t\t\t\tDownload data as .csv\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div data-wp-interactive=\"prc-chart-builder\/chart\" data-wp-context=\"{&quot;id&quot;:&quot;ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae-chart&quot;}\">\n\t\t\t\t<div class=\"cb__note cb__note--note\" data-meta-field=\"note\">Note: Respondents who did not answer are not shown.<\/div>\n\t\t\t\t<div class=\"cb__note cb__note--source\" data-meta-field=\"source\">Source: Survey of U.S. adults conducted June 22-28, 2026.<br>\n\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\u201d<\/div>\n\t\t\t\t<div class=\"cb__tag\" data-meta-field=\"tag\">PEW RESEARCH CENTER<\/div>\n\t\t\t<\/div>\n\t\t\t<hr style=\"margin: 10px 0px 0px; max-width: 420px;\">\n\t\t\t<\/div><div class=\"wp-chart-builder-view-buttons\" style=\"max-width:420px;\"><div class=\"wp-chart-builder-view-buttons__tabs\"><button class=\"view-button view-button--chart\" data-chart-view=\"chart\" data-chart-id=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Chart<\/button><button class=\"view-button view-button--table\" data-chart-view=\"table\" data-chart-id=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Data<\/button><\/div><div class=\"wp-chart-builder-view-buttons__actions\"><button class=\"view-button view-button--download-image\" data-chart-id=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae\" data-wp-on--click=\"actions.downloadImage\">Download Image<\/button><button class=\"view-button view-button--share\" data-chart-view=\"share\" data-chart-id=\"ccbc3be2-685f-49d1-ba53-a87f3fd6e6ae\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Share<\/button><\/div><\/div>\t\t<\/div>\n\t\t<\/figure><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Using chatbots for<\/strong> <strong>loneliness:<\/strong> 39% say they do more to hurt people, while 19% say they do more to help.<\/li>\n\n\n\n<li><strong>Using chatbots for<\/strong> <strong>depression:<\/strong> 36% say they do more to hurt, while 17% say they do more to help.<\/li>\n\n\n\n<li><strong>Using chatbots for<\/strong> <strong>stress:<\/strong> There\u2019s less of a difference in opinion for using chatbots for stress, but still, 29% say they do more to hurt, while 22% say they do more to help.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>But<\/strong> <strong>sizable shares of Americans are unsure of AI\u2019s impact on people who use them for social and mental health support.<\/strong> About three-in-ten say they\u2019re not sure about AI\u2019s impact on loneliness, depression or stress. And between 14% and 18% don\u2019t lean one way or the other, saying AI neither helps nor hurts people who use them for support with these struggles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This analysis is based on a broader Pew Research Center survey exploring Americans\u2019 views on and experiences with AI in healthcare, conducted June 22-28, 2026, among 3,488 U.S. adults. For more, read: <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2026\/08\/25\/from-diagnoses-to-treatments-why-americans-use-ai-chatbots-for-health\/\">From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Related:<\/em><\/strong> <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2026\/06\/17\/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact\/\"><em>Americans and AI 2026: Chatbots, Smart Devices and Views on Impact<\/em><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>Related: <\/em><\/strong><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2026\/04\/07\/where-do-americans-get-health-information-and-what-do-they-trust\/\"><em>Where Do Americans Get Health Information, and What Do They Trust?<\/em><\/a><\/p>\n\n\n\n<h3 data-is-section=\"true\" data-wp-context=\"{&quot;id&quot;:&quot;differences-by-age-about-half-of-adults-under-30-say-chatbots-hurt-people-who-use-these-tools-as-support-for-loneliness&quot;}\" data-wp-interactive=\"{&quot;namespace&quot;:&quot;prc-block\\\/table-of-contents&quot;}\" id=\"differences-by-age-about-half-of-adults-under-30-say-chatbots-hurt-people-who-use-these-tools-as-support-for-loneliness\" class=\"wp-block-heading\">Differences by age: About half of adults under 30 say chatbots hurt people who use these tools as support for loneliness<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Younger adults are more likely than older adults to say they <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2026\/06\/17\/how-opinions-and-use-of-ai-differ-by-age\/\">use chatbots for emotional support<\/a>. Yet, younger Americans are largely pessimistic that chatbots can help people who use them for social and mental health support. <strong>About half of adults under 30 (49%) say chatbots do more to hurt people who use them for loneliness, and 41% say the same for depression.<\/strong> Far fewer say chatbots do more to help people with loneliness and depression (23% each).<\/p>\n\n\n<div class=\"alignright wp-block-prc-chart-builder-synced-chart\"><figure class=\"wp-chart-builder\">\t\t<div style=\"max-width:420px\" class=\"wp-chart-builder-wrapper alignnone wp-block-prc-chart-builder-controller\" id=\"e59abcfa-a55c-45af-976e-5b7170f9bb44\" data-wp-interactive=\"prc-chart-builder\/controller\" data-wp-context=\"{&quot;id&quot;:&quot;e59abcfa-a55c-45af-976e-5b7170f9bb44&quot;,&quot;postId&quot;:362096,&quot;postUrl&quot;:&quot;https:\\\/\\\/alpha.pewresearch.org\\\/pewresearch-org\\\/science\\\/2026\\\/08\\\/25\\\/do-americans-think-chatbots-help-or-hurt-people-using-them-for-loneliness-depression-or-stress\\\/&quot;,&quot;chartPostUrl&quot;:&quot;https:\\\/\\\/alpha.pewresearch.org\\\/pewresearch-org\\\/chart\\\/many-older-adults-unsure-about-whether-chatbots-help-or-hurt-for-social-and-mental-health\\\/&quot;,&quot;postPubDate&quot;:&quot;2026-08-25&quot;,&quot;rootUrl&quot;:&quot;https:\\\/\\\/alpha.pewresearch.org\\\/pewresearch-org&quot;,&quot;featuredImageId&quot;:367645,&quot;featuredImageUrl&quot;:&quot;https:\\\/\\\/alpha.pewresearch.org\\\/pewresearch-org\\\/wp-content\\\/uploads\\\/sites\\\/20\\\/2026\\\/08\\\/many_older_adults_unsure_about_whether_chatbots_help_or_hurt_for_social_and_mental_health-348075-1787665698.png&quot;,&quot;title&quot;:&quot;Many older adults unsure about whether chatbots help or hurt for social and mental health&quot;,&quot;subtitle&quot;:&quot;% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following&quot;,&quot;note&quot;:&quot;Note: Respondents who said \\u201cNeither help nor hurt\\u201d (shares ranging from 12% to 19%) or did not answer are not shown.&quot;,&quot;source&quot;:&quot;Source: Survey of U.S. adults conducted June 22-28, 2026.&lt;br&gt;\\n\\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\\u201d&quot;,&quot;tag&quot;:&quot;PEW RESEARCH CENTER&quot;,&quot;tableData&quot;:{&quot;header&quot;:[&quot;Age group&quot;,&quot;Mental Health&quot;,&quot;Hurt&quot;,&quot;Help&quot;,&quot;Not sure&quot;],&quot;rows&quot;:[[&quot;Ages 18-29&quot;,&quot;Loneliness&quot;,&quot;49&quot;,&quot;23&quot;,&quot;15&quot;],[&quot;30-49&quot;,&quot;Loneliness&quot;,&quot;40&quot;,&quot;23&quot;,&quot;25&quot;],[&quot;50-64&quot;,&quot;Loneliness&quot;,&quot;36&quot;,&quot;19&quot;,&quot;29&quot;],[&quot;65+&quot;,&quot;Loneliness&quot;,&quot;32&quot;,&quot;11&quot;,&quot;40&quot;],[&quot;Ages 18-29 &quot;,&quot;Depression&quot;,&quot;41&quot;,&quot;23&quot;,&quot;20&quot;],[&quot;30-49&quot;,&quot;Depression&quot;,&quot;36&quot;,&quot;20&quot;,&quot;30&quot;],[&quot;50-64&quot;,&quot;Depression&quot;,&quot;34&quot;,&quot;15&quot;,&quot;35&quot;],[&quot;65+&quot;,&quot;Depression&quot;,&quot;32&quot;,&quot;8&quot;,&quot;46&quot;],[&quot;Ages 18-29  &quot;,&quot;Stress&quot;,&quot;32&quot;,&quot;30&quot;,&quot;21&quot;],[&quot;30-49&quot;,&quot;Stress&quot;,&quot;28&quot;,&quot;25&quot;,&quot;29&quot;],[&quot;50-64&quot;,&quot;Stress&quot;,&quot;29&quot;,&quot;20&quot;,&quot;32&quot;],[&quot;65+&quot;,&quot;Stress&quot;,&quot;27&quot;,&quot;13&quot;,&quot;44&quot;]],&quot;footer&quot;:[]},&quot;isFreeformChart&quot;:false}\" data-wp-init--detect-web-share-support=\"callbacks.detectWebShareSupport\" data-wp-init--sync-table-height=\"callbacks.syncTableHeight\" data-wp-init--watch-chart=\"callbacks.watchChart\" data-wp-init--reset-tab-on-navigation=\"callbacks.resetTabOnNavigation\" data-png-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2026\/08\/many_older_adults_unsure_about_whether_chatbots_help_or_hurt_for_social_and_mental_health-348075-1787665698.png\" data-has-csv=\"true\" data-allow-data-download=\"true\" data-post-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2026\/08\/25\/do-americans-think-chatbots-help-or-hurt-people-using-them-for-loneliness-depression-or-stress\/\" data-chart-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/chart\/many-older-adults-unsure-about-whether-chatbots-help-or-hurt-for-social-and-mental-health\/\" data-chart-title=\"Many older adults unsure about whether chatbots help or hurt for social and mental health\">\n\t\t\t<div class=\"wp-chart-builder-chart\" data-chart-view=\"chart\" data-allow-overlay=\"true\" data-wp-class--active=\"state.isActive\">\n\t\t\t\t<div class=\"wp-chart-builder-inner wp-block-prc-chart-builder-chart\" id=\"chart-block-4\" data-wp-key=\"e59abcfa-a55c-45af-976e-5b7170f9bb44-chart\" data-wp-interactive=\"prc-chart-builder\/chart\" data-prc-chart-id=\"e59abcfa-a55c-45af-976e-5b7170f9bb44-chart\" data-wp-context=\"{&quot;id&quot;:&quot;e59abcfa-a55c-45af-976e-5b7170f9bb44-chart&quot;}\" data-wp-watch--init-render=\"callbacks.watchForRender\" data-wp-watch--sync-navigation=\"callbacks.syncOnNavigation\" data-wp-on-window--resize=\"callbacks.watchForResize\">\n\t\t\t\t\t<div class=\"cb__text-wrapper\" style=\"max-width:420px;width:100%;margin-left:auto;margin-right:auto;\">\n\t\t\t\t\t\t<hr class=\"cb__hr\" style=\"margin: 0 0 10px; max-width:420px;\" \/>\n\t\t\t\t\t\t<div class=\"cb__title\" data-meta-field=\"title\">Many older adults unsure about whether chatbots help or hurt for social and mental health<\/div>\n\t\t\t\t\t\t<div class=\"cb__subtitle\" data-meta-field=\"subtitle\">% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following<\/div>\n\t\t\t\t\t\t<div id=\"e59abcfa-a55c-45af-976e-5b7170f9bb44-chart\"><img decoding=\"async\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2026\/08\/many_older_adults_unsure_about_whether_chatbots_help_or_hurt_for_social_and_mental_health-348075-1787665698.png\" alt=\"Chart\" class=\"chart-fallback chart-fallback--png\" style=\"width:420px;height:auto;\" \/><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"cb__note cb__note--note\" data-meta-field=\"note\">Note: Respondents who said \u201cNeither help nor hurt\u201d (shares ranging from 12% to 19%) or did not answer are not shown.<\/div>\n\t\t\t\t\t\t<div class=\"cb__note cb__note--source\" data-meta-field=\"source\">Source: Survey of U.S. adults conducted June 22-28, 2026.<br>\n\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\u201d<\/div>\n\t\t\t\t\t\t<div class=\"cb__tag\" data-meta-field=\"tag\">PEW RESEARCH CENTER<\/div>\n\t\t\t\t\t\t<hr class=\"cb__hr\" style=\"margin: 10px 0 0; max-width:420px;\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t<!-- register a callback on this div to see if the native share is supported -->\n\t\t\t<div\n\t\t\t\tclass=\"share-modal__overlay\"\n\t\t\t\tid=\"share-modal__overlay-e59abcfa-a55c-45af-976e-5b7170f9bb44\"\n\t\t\t\tdata-wp-class--active=\"state.isActive\"\n\t\t\t\tdata-wp-class--web-share-supported=\"state.webShareSupported\"\n\t\t\t\tdata-wp-on--click=\"actions.hideModal\"\n\t\t\t\tdata-wp-on--keydown=\"actions.hideModal\"\n\t\t\t\tdata-chart-view=\"share\"\n\t\t\t><\/div>\n\t\t\t<!-- TODO: I would like to be able to use the social share block here. Need to modify it to work with the share modal. -->\n\t\t\t<div\n\t\t\t\tclass=\"share-modal\" id=\"share-modal-e59abcfa-a55c-45af-976e-5b7170f9bb44\"\n\t\t\t\tdata-wp-class--active=\"state.isActive\"\n\t\t\t\tdata-wp-class--web-share-supported=\"state.webShareSupported\"\n\t\t\t\tdata-chart-view=\"share\"\n\t\t\t>\n\t\t\t\t<div class=\"share-modal__inner\">\n\t\t\t\t\t<div class=\"share-modal__header\">\n\t\t\t\t\t\t<h2 class=\"share-modal__title\">Share this chart<\/h2>\n\t\t\t\t\t\t<button class=\"share-modal__close\" aria-label=\"Close Share Modal\" data-wp-on--click=\"actions.hideModal\">\n\t\t\t\t\t\t\t<span class=\"dashicons dashicons-no-alt\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"share-modal__body\">\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"share-modal__button share-modal__button--twitter\"\n\t\t\t\t\t\t\tdata-wp-on--click=\"actions.shareTwitter\"\n\t\t\t\t\t\t\tdata-wp-on--keydown=\"actions.shareTwitter\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span>Share on X<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"share-modal__button share-modal__button--facebook\"\n\t\t\t\t\t\t\tdata-wp-on--click=\"actions.shareFacebook\"\n\t\t\t\t\t\t\tdata-wp-on--keydown=\"actions.shareFacebook\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span>Share on Facebook<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"wp-chart-builder-table\" data-chart-view=\"table\" data-wp-class--active=\"state.isActive\" id=\"e59abcfa-a55c-45af-976e-5b7170f9bb44-table\" style=\"max-width:420px;\">\t\t\t<hr style=\"margin: 0px 0px 10px; max-width: 420px;\">\n\t\t\t<div data-wp-interactive=\"prc-chart-builder\/chart\" data-wp-context=\"{&quot;id&quot;:&quot;e59abcfa-a55c-45af-976e-5b7170f9bb44-chart&quot;}\">\n\t\t\t\t<div class=\"cb__title\" data-meta-field=\"title\">Many older adults unsure about whether chatbots help or hurt for social and mental health<\/div>\n\t\t\t\t<div class=\"cb__subtitle\" data-meta-field=\"subtitle\">% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wp-chart-builder-table__inner\" style=\"max-width: 420px !important; margin-bottom: 0; overflow: auto;\">\n\t\t\t\t\n<figure class=\"wp-block-prc-block-table is-scroll-on-pc is-scroll-on-mobile chart-builder-data-table has-sans-serif-font-family has-small-font-size\"><table class=\"has-fixed-layout is-sticky-first-column\"><colgroup><col\/><col\/><col\/><col\/><col\/><\/colgroup><thead><tr><th>Age group<\/th><th>Mental Health<\/th><th>Hurt<\/th><th>Help<\/th><th>Not sure<\/th><\/tr><\/thead><tbody><tr><td data-prc-v-col=\"0\">Ages 18-29<\/td><td data-prc-v-col=\"1\">Loneliness<\/td><td data-prc-v-col=\"2\">49<\/td><td data-prc-v-col=\"3\">23<\/td><td data-prc-v-col=\"4\">15<\/td><\/tr><tr><td data-prc-v-col=\"0\">30-49<\/td><td data-prc-v-col=\"1\">Loneliness<\/td><td data-prc-v-col=\"2\">40<\/td><td data-prc-v-col=\"3\">23<\/td><td data-prc-v-col=\"4\">25<\/td><\/tr><tr><td data-prc-v-col=\"0\">50-64<\/td><td data-prc-v-col=\"1\">Loneliness<\/td><td data-prc-v-col=\"2\">36<\/td><td data-prc-v-col=\"3\">19<\/td><td data-prc-v-col=\"4\">29<\/td><\/tr><tr><td data-prc-v-col=\"0\">65+<\/td><td data-prc-v-col=\"1\">Loneliness<\/td><td data-prc-v-col=\"2\">32<\/td><td data-prc-v-col=\"3\">11<\/td><td data-prc-v-col=\"4\">40<\/td><\/tr><tr><td data-prc-v-col=\"0\">Ages 18-29 <\/td><td data-prc-v-col=\"1\">Depression<\/td><td data-prc-v-col=\"2\">41<\/td><td data-prc-v-col=\"3\">23<\/td><td data-prc-v-col=\"4\">20<\/td><\/tr><tr><td data-prc-v-col=\"0\">30-49<\/td><td data-prc-v-col=\"1\">Depression<\/td><td data-prc-v-col=\"2\">36<\/td><td data-prc-v-col=\"3\">20<\/td><td data-prc-v-col=\"4\">30<\/td><\/tr><tr><td data-prc-v-col=\"0\">50-64<\/td><td data-prc-v-col=\"1\">Depression<\/td><td data-prc-v-col=\"2\">34<\/td><td data-prc-v-col=\"3\">15<\/td><td data-prc-v-col=\"4\">35<\/td><\/tr><tr><td data-prc-v-col=\"0\">65+<\/td><td data-prc-v-col=\"1\">Depression<\/td><td data-prc-v-col=\"2\">32<\/td><td data-prc-v-col=\"3\">8<\/td><td data-prc-v-col=\"4\">46<\/td><\/tr><tr><td data-prc-v-col=\"0\">Ages 18-29  <\/td><td data-prc-v-col=\"1\">Stress<\/td><td data-prc-v-col=\"2\">32<\/td><td data-prc-v-col=\"3\">30<\/td><td data-prc-v-col=\"4\">21<\/td><\/tr><tr><td data-prc-v-col=\"0\">30-49<\/td><td data-prc-v-col=\"1\">Stress<\/td><td data-prc-v-col=\"2\">28<\/td><td data-prc-v-col=\"3\">25<\/td><td data-prc-v-col=\"4\">29<\/td><\/tr><tr><td data-prc-v-col=\"0\">50-64<\/td><td data-prc-v-col=\"1\">Stress<\/td><td data-prc-v-col=\"2\">29<\/td><td data-prc-v-col=\"3\">20<\/td><td data-prc-v-col=\"4\">32<\/td><\/tr><tr><td data-prc-v-col=\"0\">65+<\/td><td data-prc-v-col=\"1\">Stress<\/td><td data-prc-v-col=\"2\">27<\/td><td data-prc-v-col=\"3\">13<\/td><td data-prc-v-col=\"4\">44<\/td><\/tr><\/tbody><\/table><\/figure>\n\t\t\t<\/div>\n\t\t\t\t\t\t<hr class=\"cb__download-data-button-hr\">\n\t\t\t<div class=\"cb__download-data-button\">\n\t\t\t\t<a\n\t\t\t\t\tdata-wp-on--click=\"actions.downloadData\"\n\t\t\t\t\tdata-wp-on--keydown=\"actions.downloadData\"\n\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\trole=\"button\"\n\t\t\t\t\tclass=\"has-sans-serif-font-family\"\n\t\t\t\t>\n\t\t\t\t\tDownload data as .csv\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div data-wp-interactive=\"prc-chart-builder\/chart\" data-wp-context=\"{&quot;id&quot;:&quot;e59abcfa-a55c-45af-976e-5b7170f9bb44-chart&quot;}\">\n\t\t\t\t<div class=\"cb__note cb__note--note\" data-meta-field=\"note\">Note: Respondents who said \u201cNeither help nor hurt\u201d (shares ranging from 12% to 19%) or did not answer are not shown.<\/div>\n\t\t\t\t<div class=\"cb__note cb__note--source\" data-meta-field=\"source\">Source: Survey of U.S. adults conducted June 22-28, 2026.<br>\n\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\u201d<\/div>\n\t\t\t\t<div class=\"cb__tag\" data-meta-field=\"tag\">PEW RESEARCH CENTER<\/div>\n\t\t\t<\/div>\n\t\t\t<hr style=\"margin: 10px 0px 0px; max-width: 420px;\">\n\t\t\t<\/div><div class=\"wp-chart-builder-view-buttons\" style=\"max-width:420px;\"><div class=\"wp-chart-builder-view-buttons__tabs\"><button class=\"view-button view-button--chart\" data-chart-view=\"chart\" data-chart-id=\"e59abcfa-a55c-45af-976e-5b7170f9bb44\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Chart<\/button><button class=\"view-button view-button--table\" data-chart-view=\"table\" data-chart-id=\"e59abcfa-a55c-45af-976e-5b7170f9bb44\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Data<\/button><\/div><div class=\"wp-chart-builder-view-buttons__actions\"><button class=\"view-button view-button--download-image\" data-chart-id=\"e59abcfa-a55c-45af-976e-5b7170f9bb44\" data-wp-on--click=\"actions.downloadImage\">Download Image<\/button><button class=\"view-button view-button--share\" data-chart-view=\"share\" data-chart-id=\"e59abcfa-a55c-45af-976e-5b7170f9bb44\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Share<\/button><\/div><\/div>\t\t<\/div>\n\t\t<\/figure><\/div>\n\n\n<p class=\"wp-block-paragraph\">Of those who take a side, by a wide margin, adults across age groups say chatbots do more to hurt than help people who use them to get support with loneliness or depression.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using chatbots for stress is one area where younger Americans aren\u2019t as likely to say they will hurt. Adults under 50 are about equally likely to say chatbots help as say they hurt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Across the board, <strong>older adults are far more likely to be uncertain.<\/strong> The largest shares of adults 65 and older \u2013 four-in-ten or more \u2013 say they are not sure if AI chatbots do more to help or hurt people who use then for loneliness, depression or stress.<\/p>\n\n\n\n<h3 data-is-section=\"true\" data-wp-context=\"{&quot;id&quot;:&quot;differences-by-race-and-ethnicity-asian-adults-are-more-positive-toward-chatbot-use-for-social-and-mental-health-support&quot;}\" data-wp-interactive=\"{&quot;namespace&quot;:&quot;prc-block\\\/table-of-contents&quot;}\" id=\"differences-by-race-and-ethnicity-asian-adults-are-more-positive-toward-chatbot-use-for-social-and-mental-health-support\" class=\"wp-block-heading\">Differences by race and ethnicity: Asian adults are more positive toward chatbot use for social and mental health support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Asian adults are the only racial or ethnic group that skews more positive than negative for any of the items we asked about. (Estimates for Asian adults are representative of English speakers only.)<\/p>\n\n\n<div class=\"alignright wp-block-prc-chart-builder-synced-chart\"><figure class=\"wp-chart-builder\">\t\t<div style=\"max-width:420px\" class=\"wp-chart-builder-wrapper alignnone wp-block-prc-chart-builder-controller\" id=\"c02ee36a-b94a-42fe-bd1d-828d020348ad\" data-wp-interactive=\"prc-chart-builder\/controller\" data-wp-context=\"{&quot;id&quot;:&quot;c02ee36a-b94a-42fe-bd1d-828d020348ad&quot;,&quot;postId&quot;:362096,&quot;postUrl&quot;:&quot;https:\\\/\\\/alpha.pewresearch.org\\\/pewresearch-org\\\/science\\\/2026\\\/08\\\/25\\\/do-americans-think-chatbots-help-or-hurt-people-using-them-for-loneliness-depression-or-stress\\\/&quot;,&quot;chartPostUrl&quot;:&quot;https:\\\/\\\/alpha.pewresearch.org\\\/pewresearch-org\\\/chart\\\/asian-adults-more-positive-about-chatbots-for-social-and-mental-health-support\\\/&quot;,&quot;postPubDate&quot;:&quot;2026-08-25&quot;,&quot;rootUrl&quot;:&quot;https:\\\/\\\/alpha.pewresearch.org\\\/pewresearch-org&quot;,&quot;featuredImageId&quot;:367650,&quot;featuredImageUrl&quot;:&quot;https:\\\/\\\/alpha.pewresearch.org\\\/pewresearch-org\\\/wp-content\\\/uploads\\\/sites\\\/20\\\/2026\\\/08\\\/asian_adults_more_positive_about_chatbots_for_social_and_mental_health_support-348428-1787665715.png&quot;,&quot;title&quot;:&quot;Asian adults more positive about chatbots for social and mental health support&quot;,&quot;subtitle&quot;:&quot;% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following&quot;,&quot;note&quot;:&quot;* Estimates for Asian adults are representative of English speakers only.&lt;br&gt;\\nNote: Respondents who said \\u201cNeither help nor hurt\\u201d (shares ranging from 13% to 21%) or did not answer are not shown. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race.&quot;,&quot;source&quot;:&quot;Source: Survey of U.S. adults conducted June 22-28, 2026.&lt;br&gt;\\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\\u201d&quot;,&quot;tag&quot;:&quot;PEW RESEARCH CENTER&quot;,&quot;tableData&quot;:{&quot;header&quot;:[&quot;Demographic&quot;,&quot;Mental Health&quot;,&quot;Hurt&quot;,&quot;Help&quot;,&quot;Not sure&quot;],&quot;rows&quot;:[[&quot;White&quot;,&quot;Loneliness&quot;,&quot;43&quot;,&quot;16&quot;,&quot;28&quot;],[&quot;Hispanic&quot;,&quot;Loneliness&quot;,&quot;35&quot;,&quot;23&quot;,&quot;26&quot;],[&quot;Black&quot;,&quot;Loneliness&quot;,&quot;30&quot;,&quot;21&quot;,&quot;34&quot;],[&quot;Asian*&quot;,&quot;Loneliness&quot;,&quot;25&quot;,&quot;37&quot;,&quot;22&quot;],[&quot;White&quot;,&quot;Depression&quot;,&quot;39&quot;,&quot;14&quot;,&quot;34&quot;],[&quot;Hispanic&quot;,&quot;Depression&quot;,&quot;31&quot;,&quot;22&quot;,&quot;32&quot;],[&quot;Black&quot;,&quot;Depression&quot;,&quot;25&quot;,&quot;16&quot;,&quot;40&quot;],[&quot;Asian*&quot;,&quot;Depression&quot;,&quot;26&quot;,&quot;30&quot;,&quot;27&quot;],[&quot;White&quot;,&quot;Stress&quot;,&quot;31&quot;,&quot;19&quot;,&quot;33&quot;],[&quot;Hispanic&quot;,&quot;Stress&quot;,&quot;28&quot;,&quot;26&quot;,&quot;28&quot;],[&quot;Black&quot;,&quot;Stress&quot;,&quot;21&quot;,&quot;23&quot;,&quot;36&quot;],[&quot;Asian*&quot;,&quot;Stress&quot;,&quot;21&quot;,&quot;34&quot;,&quot;25&quot;]],&quot;footer&quot;:[]},&quot;isFreeformChart&quot;:false}\" data-wp-init--detect-web-share-support=\"callbacks.detectWebShareSupport\" data-wp-init--sync-table-height=\"callbacks.syncTableHeight\" data-wp-init--watch-chart=\"callbacks.watchChart\" data-wp-init--reset-tab-on-navigation=\"callbacks.resetTabOnNavigation\" data-png-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2026\/08\/asian_adults_more_positive_about_chatbots_for_social_and_mental_health_support-348428-1787665715.png\" data-has-csv=\"true\" data-allow-data-download=\"true\" data-post-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2026\/08\/25\/do-americans-think-chatbots-help-or-hurt-people-using-them-for-loneliness-depression-or-stress\/\" data-chart-url=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/chart\/asian-adults-more-positive-about-chatbots-for-social-and-mental-health-support\/\" data-chart-title=\"Asian adults more positive about chatbots for social and mental health support\">\n\t\t\t<div class=\"wp-chart-builder-chart\" data-chart-view=\"chart\" data-allow-overlay=\"true\" data-wp-class--active=\"state.isActive\">\n\t\t\t\t<div class=\"wp-chart-builder-inner wp-block-prc-chart-builder-chart\" id=\"chart-block-6\" data-wp-key=\"c02ee36a-b94a-42fe-bd1d-828d020348ad-chart\" data-wp-interactive=\"prc-chart-builder\/chart\" data-prc-chart-id=\"c02ee36a-b94a-42fe-bd1d-828d020348ad-chart\" data-wp-context=\"{&quot;id&quot;:&quot;c02ee36a-b94a-42fe-bd1d-828d020348ad-chart&quot;}\" data-wp-watch--init-render=\"callbacks.watchForRender\" data-wp-watch--sync-navigation=\"callbacks.syncOnNavigation\" data-wp-on-window--resize=\"callbacks.watchForResize\">\n\t\t\t\t\t<div class=\"cb__text-wrapper\" style=\"max-width:420px;width:100%;margin-left:auto;margin-right:auto;\">\n\t\t\t\t\t\t<hr class=\"cb__hr\" style=\"margin: 0 0 10px; max-width:420px;\" \/>\n\t\t\t\t\t\t<div class=\"cb__title\" data-meta-field=\"title\">Asian adults more positive about chatbots for social and mental health support<\/div>\n\t\t\t\t\t\t<div class=\"cb__subtitle\" data-meta-field=\"subtitle\">% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following<\/div>\n\t\t\t\t\t\t<div id=\"c02ee36a-b94a-42fe-bd1d-828d020348ad-chart\"><img decoding=\"async\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2026\/08\/asian_adults_more_positive_about_chatbots_for_social_and_mental_health_support-348428-1787665715.png\" alt=\"Chart\" class=\"chart-fallback chart-fallback--png\" style=\"width:420px;height:auto;\" \/><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"cb__note cb__note--note\" data-meta-field=\"note\">* Estimates for Asian adults are representative of English speakers only.<br>\nNote: Respondents who said \u201cNeither help nor hurt\u201d (shares ranging from 13% to 21%) or did not answer are not shown. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race.<\/div>\n\t\t\t\t\t\t<div class=\"cb__note cb__note--source\" data-meta-field=\"source\">Source: Survey of U.S. adults conducted June 22-28, 2026.<br>\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\u201d<\/div>\n\t\t\t\t\t\t<div class=\"cb__tag\" data-meta-field=\"tag\">PEW RESEARCH CENTER<\/div>\n\t\t\t\t\t\t<hr class=\"cb__hr\" style=\"margin: 10px 0 0; max-width:420px;\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t<!-- register a callback on this div to see if the native share is supported -->\n\t\t\t<div\n\t\t\t\tclass=\"share-modal__overlay\"\n\t\t\t\tid=\"share-modal__overlay-c02ee36a-b94a-42fe-bd1d-828d020348ad\"\n\t\t\t\tdata-wp-class--active=\"state.isActive\"\n\t\t\t\tdata-wp-class--web-share-supported=\"state.webShareSupported\"\n\t\t\t\tdata-wp-on--click=\"actions.hideModal\"\n\t\t\t\tdata-wp-on--keydown=\"actions.hideModal\"\n\t\t\t\tdata-chart-view=\"share\"\n\t\t\t><\/div>\n\t\t\t<!-- TODO: I would like to be able to use the social share block here. Need to modify it to work with the share modal. -->\n\t\t\t<div\n\t\t\t\tclass=\"share-modal\" id=\"share-modal-c02ee36a-b94a-42fe-bd1d-828d020348ad\"\n\t\t\t\tdata-wp-class--active=\"state.isActive\"\n\t\t\t\tdata-wp-class--web-share-supported=\"state.webShareSupported\"\n\t\t\t\tdata-chart-view=\"share\"\n\t\t\t>\n\t\t\t\t<div class=\"share-modal__inner\">\n\t\t\t\t\t<div class=\"share-modal__header\">\n\t\t\t\t\t\t<h2 class=\"share-modal__title\">Share this chart<\/h2>\n\t\t\t\t\t\t<button class=\"share-modal__close\" aria-label=\"Close Share Modal\" data-wp-on--click=\"actions.hideModal\">\n\t\t\t\t\t\t\t<span class=\"dashicons dashicons-no-alt\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"share-modal__body\">\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"share-modal__button share-modal__button--twitter\"\n\t\t\t\t\t\t\tdata-wp-on--click=\"actions.shareTwitter\"\n\t\t\t\t\t\t\tdata-wp-on--keydown=\"actions.shareTwitter\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span>Share on X<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"share-modal__button share-modal__button--facebook\"\n\t\t\t\t\t\t\tdata-wp-on--click=\"actions.shareFacebook\"\n\t\t\t\t\t\t\tdata-wp-on--keydown=\"actions.shareFacebook\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span>Share on Facebook<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"wp-chart-builder-table\" data-chart-view=\"table\" data-wp-class--active=\"state.isActive\" id=\"c02ee36a-b94a-42fe-bd1d-828d020348ad-table\" style=\"max-width:420px;\">\t\t\t<hr style=\"margin: 0px 0px 10px; max-width: 420px;\">\n\t\t\t<div data-wp-interactive=\"prc-chart-builder\/chart\" data-wp-context=\"{&quot;id&quot;:&quot;c02ee36a-b94a-42fe-bd1d-828d020348ad-chart&quot;}\">\n\t\t\t\t<div class=\"cb__title\" data-meta-field=\"title\">Asian adults more positive about chatbots for social and mental health support<\/div>\n\t\t\t\t<div class=\"cb__subtitle\" data-meta-field=\"subtitle\">% of U.S. adults who say AI chatbots do more to __ people who use them to get support for each of the following<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"wp-chart-builder-table__inner\" style=\"max-width: 420px !important; margin-bottom: 0; overflow: auto;\">\n\t\t\t\t\n<figure class=\"wp-block-prc-block-table is-scroll-on-pc is-scroll-on-mobile chart-builder-data-table has-sans-serif-font-family has-small-font-size\"><table class=\"has-fixed-layout is-sticky-first-column\"><colgroup><col\/><col\/><col\/><col\/><col\/><\/colgroup><thead><tr><th>Demographic<\/th><th>Mental Health<\/th><th>Hurt<\/th><th>Help<\/th><th>Not sure<\/th><\/tr><\/thead><tbody><tr><td data-prc-v-col=\"0\">White<\/td><td data-prc-v-col=\"1\">Loneliness<\/td><td data-prc-v-col=\"2\">43<\/td><td data-prc-v-col=\"3\">16<\/td><td data-prc-v-col=\"4\">28<\/td><\/tr><tr><td data-prc-v-col=\"0\">Hispanic<\/td><td data-prc-v-col=\"1\">Loneliness<\/td><td data-prc-v-col=\"2\">35<\/td><td data-prc-v-col=\"3\">23<\/td><td data-prc-v-col=\"4\">26<\/td><\/tr><tr><td data-prc-v-col=\"0\">Black<\/td><td data-prc-v-col=\"1\">Loneliness<\/td><td data-prc-v-col=\"2\">30<\/td><td data-prc-v-col=\"3\">21<\/td><td data-prc-v-col=\"4\">34<\/td><\/tr><tr><td data-prc-v-col=\"0\">Asian*<\/td><td data-prc-v-col=\"1\">Loneliness<\/td><td data-prc-v-col=\"2\">25<\/td><td data-prc-v-col=\"3\">37<\/td><td data-prc-v-col=\"4\">22<\/td><\/tr><tr><td data-prc-v-col=\"0\">White<\/td><td data-prc-v-col=\"1\">Depression<\/td><td data-prc-v-col=\"2\">39<\/td><td data-prc-v-col=\"3\">14<\/td><td data-prc-v-col=\"4\">34<\/td><\/tr><tr><td data-prc-v-col=\"0\">Hispanic<\/td><td data-prc-v-col=\"1\">Depression<\/td><td data-prc-v-col=\"2\">31<\/td><td data-prc-v-col=\"3\">22<\/td><td data-prc-v-col=\"4\">32<\/td><\/tr><tr><td data-prc-v-col=\"0\">Black<\/td><td data-prc-v-col=\"1\">Depression<\/td><td data-prc-v-col=\"2\">25<\/td><td data-prc-v-col=\"3\">16<\/td><td data-prc-v-col=\"4\">40<\/td><\/tr><tr><td data-prc-v-col=\"0\">Asian*<\/td><td data-prc-v-col=\"1\">Depression<\/td><td data-prc-v-col=\"2\">26<\/td><td data-prc-v-col=\"3\">30<\/td><td data-prc-v-col=\"4\">27<\/td><\/tr><tr><td data-prc-v-col=\"0\">White<\/td><td data-prc-v-col=\"1\">Stress<\/td><td data-prc-v-col=\"2\">31<\/td><td data-prc-v-col=\"3\">19<\/td><td data-prc-v-col=\"4\">33<\/td><\/tr><tr><td data-prc-v-col=\"0\">Hispanic<\/td><td data-prc-v-col=\"1\">Stress<\/td><td data-prc-v-col=\"2\">28<\/td><td data-prc-v-col=\"3\">26<\/td><td data-prc-v-col=\"4\">28<\/td><\/tr><tr><td data-prc-v-col=\"0\">Black<\/td><td data-prc-v-col=\"1\">Stress<\/td><td data-prc-v-col=\"2\">21<\/td><td data-prc-v-col=\"3\">23<\/td><td data-prc-v-col=\"4\">36<\/td><\/tr><tr><td data-prc-v-col=\"0\">Asian*<\/td><td data-prc-v-col=\"1\">Stress<\/td><td data-prc-v-col=\"2\">21<\/td><td data-prc-v-col=\"3\">34<\/td><td data-prc-v-col=\"4\">25<\/td><\/tr><\/tbody><\/table><\/figure>\n\t\t\t<\/div>\n\t\t\t\t\t\t<hr class=\"cb__download-data-button-hr\">\n\t\t\t<div class=\"cb__download-data-button\">\n\t\t\t\t<a\n\t\t\t\t\tdata-wp-on--click=\"actions.downloadData\"\n\t\t\t\t\tdata-wp-on--keydown=\"actions.downloadData\"\n\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\trole=\"button\"\n\t\t\t\t\tclass=\"has-sans-serif-font-family\"\n\t\t\t\t>\n\t\t\t\t\tDownload data as .csv\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div data-wp-interactive=\"prc-chart-builder\/chart\" data-wp-context=\"{&quot;id&quot;:&quot;c02ee36a-b94a-42fe-bd1d-828d020348ad-chart&quot;}\">\n\t\t\t\t<div class=\"cb__note cb__note--note\" data-meta-field=\"note\">* Estimates for Asian adults are representative of English speakers only.<br>\nNote: Respondents who said \u201cNeither help nor hurt\u201d (shares ranging from 13% to 21%) or did not answer are not shown. White, Black and Asian adults include those who report being only one race and are not Hispanic. Hispanic adults are of any race.<\/div>\n\t\t\t\t<div class=\"cb__note cb__note--source\" data-meta-field=\"source\">Source: Survey of U.S. adults conducted June 22-28, 2026.<br>\u201cFrom Diagnoses to Treatments, Why Americans Use AI Chatbots for Health\u201d<\/div>\n\t\t\t\t<div class=\"cb__tag\" data-meta-field=\"tag\">PEW RESEARCH CENTER<\/div>\n\t\t\t<\/div>\n\t\t\t<hr style=\"margin: 10px 0px 0px; max-width: 420px;\">\n\t\t\t<\/div><div class=\"wp-chart-builder-view-buttons\" style=\"max-width:420px;\"><div class=\"wp-chart-builder-view-buttons__tabs\"><button class=\"view-button view-button--chart\" data-chart-view=\"chart\" data-chart-id=\"c02ee36a-b94a-42fe-bd1d-828d020348ad\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Chart<\/button><button class=\"view-button view-button--table\" data-chart-view=\"table\" data-chart-id=\"c02ee36a-b94a-42fe-bd1d-828d020348ad\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Data<\/button><\/div><div class=\"wp-chart-builder-view-buttons__actions\"><button class=\"view-button view-button--download-image\" data-chart-id=\"c02ee36a-b94a-42fe-bd1d-828d020348ad\" data-wp-on--click=\"actions.downloadImage\">Download Image<\/button><button class=\"view-button view-button--share\" data-chart-view=\"share\" data-chart-id=\"c02ee36a-b94a-42fe-bd1d-828d020348ad\" data-wp-on--click=\"actions.setActiveTab\" data-wp-class--active=\"state.isActive\">Share<\/button><\/div><\/div>\t\t<\/div>\n\t\t<\/figure><\/div>\n\n\n<p class=\"wp-block-paragraph\">When it comes to people using AI chatbots for loneliness, Asian adults are more likely to say chatbots do more to help than hurt (37% vs. 25%).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same for stress: 34% of Asian adults say chatbots do more to help, compared with 21% who say they do more to hurt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Views of chatbot use for depression among Asian adults are more mixed: Similar shares say chatbots do more to help versus hurt (30% vs. 26%).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This follows overall racial and ethnic differences in how adults use and view AI\u00a0even after accounting for education and income. Asian adults tend to stand out for their <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/internet\/2026\/06\/17\/racial-and-ethnic-differences-in-how-adults-use-and-view-ai\/#views-about-ai\">higher optimism about AI<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There were modest or no differences by gender, education or income.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Key takeaways: At a time of public debate and high-profile cases of chatbot use for social and mental health, a new Pew Research Center survey finds that, on balance, Americans say chatbots do more to hurt than help people who use them for loneliness, depression or stress. But sizable shares of Americans are unsure of 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