{"id":361452,"date":"2026-08-25T09:58:28","date_gmt":"2026-08-25T13:58:28","guid":{"rendered":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/?p=361452"},"modified":"2026-08-25T09:58:28","modified_gmt":"2026-08-25T13:58:28","slug":"from-diagnoses-to-treatments-why-americans-use-ai-chatbots-for-health","status":"publish","type":"post","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2026\/08\/25\/from-diagnoses-to-treatments-why-americans-use-ai-chatbots-for-health\/","title":{"rendered":"From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health"},"content":{"rendered":"\n

Reasons include making diagnoses and learning more about lab results or treatments. Nearly all chatbot health users find this AI information helpful<\/h2>\n\n\n\n
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(Jamie Grill via Getty Images)<\/figcaption><\/figure>\n\n\n\n
About this research<\/summary>\n

This Pew Research Center report looks at Americans\u2019 use and views of chatbots for health.<\/p>\n\n\n\n

Why did we do this?<\/h4>\n\n\n\n

Pew Research Center does research to help the public, media and decision-makers understand important topics. This research builds on our work studying Americans\u2019 views of medicine and health to explore how Americans use chatbots for health.<\/p>\n\n\n\n

Learn more about\u00a0Pew Research Center<\/a>, our research on\u00a0medicine and health<\/a>\u00a0and other research on\u00a0science and society<\/a>.<\/p>\n\n\n\n

How did we do this?<\/h4>\n\n\n\n

For this report, we surveyed 3,488 U.S. adults from June 22 to 28, 2026. Everyone who took part in this survey is a member of the Center\u2019s\u00a0American Trends Panel<\/a>. The survey represents the views of the full U.S. adult population.<\/p>\n\n\n\n

Here are the survey\u00a0questions<\/a> used\u00a0for this report, the\u00a0detailed responses<\/a>\u00a0and the\u00a0survey methodology<\/a>.<\/p>\n<\/details>\n\n\n\n

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Key takeaways:<\/h4>\n\n\n\n