{"id":274577,"date":"2025-09-17T09:57:24","date_gmt":"2025-09-17T13:57:29","guid":{"rendered":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/?p=274577"},"modified":"2025-09-17T09:57:38","modified_gmt":"2025-09-17T13:57:38","slug":"americans-on-the-risks-benefits-of-ai-in-their-own-words","status":"publish","type":"post","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2025\/09\/17\/americans-on-the-risks-benefits-of-ai-in-their-own-words\/","title":{"rendered":"3. Americans on the risks, benefits of AI \u2013 in their own words"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" id=\"key-findings\">Key findings<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A majority of Americans (57%) rate the risks of AI for society as high. Far fewer (25%) see high benefits, while 15% rate <em>both<\/em> the risks and the benefits as significant.<\/li>\n\n\n\n<li>Our survey asked respondents to explain, in their own words, the main reason they see AI as having high or low benefits or risks for society. Those who rate AI negatively most commonly say AI erodes human abilities and connections. Those who see high benefits most often cite gains in efficiency.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When asked to rate separately both the benefits and risks of artificial intelligence, <strong>far more Americans rate the risks of AI as high than rate the benefits as high.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-420-wide\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/?attachment_id=274697\"><img data-dominant-color=\"d9dee3\" data-has-transparency=\"false\" style=\"--dominant-color: #d9dee3;\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 420px) 100vw, 420px\" height=\"271\" width=\"420\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?w=420\" alt=\"Chart shows Majority of Americans rate the risks of AI for society as high; fewer rate the benefits of AI as high\" class=\"wp-image-274697 not-transparent\" srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png 840w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=300,194 300w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=768,496 768w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=628,405 628w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=200,129 200w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=260,168 260w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=310,200 310w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=420,271 420w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=640,413 640w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=740,477 740w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=160,103 160w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-01.png?resize=320,206 320w\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">A majority of U.S. adults (57%) say the <strong>risks<\/strong> of AI for society are high or very high. Smaller shares rate the risks of AI as medium (26%), low or very low (6%), or say they are not sure (11%).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In contrast, a quarter of Americans rate the <strong>benefits<\/strong> of AI for society as very high or high. Another 41% of Americans see some advantages of AI, rating the benefits as medium. At the other end of the spectrum, 18% rate the benefits of AI as low or very low. And 15% are unsure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some people see both risks and benefits of AI: 15% rate both as high.<\/p>\n\n\n\n<h3 data-is-section=\"true\" data-wp-context=\"{&quot;id&quot;:&quot;what-people-told-us-about-the-risks-and-benefits-of-ai&quot;}\" data-wp-interactive=\"{&quot;namespace&quot;:&quot;prc-block\\\/table-of-contents&quot;}\" class=\"wp-block-heading\" id=\"what-people-told-us-about-the-risks-and-benefits-of-ai\">What people told us about the risks and benefits of AI<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The survey asked Americans to tell us the main reason they rated the benefits or risks of AI as <em>very low<\/em> or <em>low<\/em>, or as <em>very high<\/em> or <em>high<\/em>, for society. The following section summarizes the key themes in people\u2019s responses about the risks and benefits of AI.<\/p>\n\n\n\n<h4 id=\"reasons-why-americans-see-high-risks-of-ai\" class=\"wp-block-heading\">Reasons why Americans see <em>high<\/em> <em>risks<\/em> of AI<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Among the 57% of Americans who rate the risks of AI for society as high or very high, the most common reason was <strong>concerns about AI eroding human abilities and connections, <\/strong>such as making people lazy or less able to think creatively or critically (27%). As one woman put it:<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-310-wide\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/?attachment_id=274698\"><img data-dominant-color=\"ebebe7\" data-has-transparency=\"false\" style=\"--dominant-color: #ebebe7;\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 310px) 100vw, 310px\" height=\"651\" width=\"310\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?w=310\" alt=\"Chart shows Americans who see high risks from AI most commonly cite \u2018erosion of human skills and connections\u2019 as the reason\" class=\"wp-image-274698 not-transparent\" srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png 620w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=143,300 143w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=488,1024 488w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=193,405 193w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=200,420 200w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=260,546 260w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=310,651 310w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=420,882 420w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=152,320 152w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-02.png?resize=305,640 305w\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cI think a sizable portion of humanity is inclined to seek the path of least resistance. As annoying and troublesome as hardships and obstacles can be, I believe the experience of encountering these things and overcoming them is essential to forming our character.\u201d \u2013 Woman, age 30-39<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A teacher pointed to concerns about children developing skills like curiosity, problem-solving and critical thinking:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cAs a school teacher, I understand how important it is for children to develop and grow their own curiosity, problem-solving skills, critical thinking skills and creativity, to name just a few human traits that I believe AI is slowly taking over from us. Since children are digital natives, the adults who understand a world without AI need to still pass the torch to children for developing these human qualities with our own human brains, instead of relying on the difficulty to be passed on to AI so that humans don\u2019t have to feel the struggle of what real learning is.\u201d \u2013 Woman, age 40-49<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some Americans (18%) also say the main reason they rate the risks as high is <strong>the negative impact AI could have on accurate information,<\/strong> such as making it harder to tell what is real and what was created by AI. For example:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cMisinformation is already a huge problem and AI can create misinformation a lot faster than people can.\u201d \u2013 Man, age 30-39<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another commonly cited reason for rating the risks as high is <strong>concerns over people\u2019s ability to control AI<\/strong> (17%). One man wrote:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cSociety will be too slow to regulate and control AI. The technology will advance rapidly and outpace our ability to anticipate outcomes (both positive and negative). It will therefore be extremely difficult to implement and deploy risk management strategies, plans, policies and legislation to mitigate the upheaval that AI has the real potential to unleash on every member of our society\u201d \u2013 Man, age 60-69<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, some (11%) worry about <strong>the use of AI for nefarious purposes, <\/strong>including crime. As one respondent wrote:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cAI can very easily be used to fake people\u2019s likeness and voice. This is absolutely dangerous in the hands of criminals or other dishonest people. Identities can be stolen; innocent people could be framed for doing or saying things they didn\u2019t do\/say.\u201d \u2013 Man, age 40-49<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"reasons-why-americans-see-high-benefits-of-ai\">Reasons why Americans see <em>high<\/em> <em>benefits<\/em> of AI<\/h4>\n\n\n\n<figure class=\"wp-block-image alignright size-310-wide\"><a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/?attachment_id=274699\"><img data-dominant-color=\"ebeeef\" data-has-transparency=\"false\" style=\"--dominant-color: #ebeeef;\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 310px) 100vw, 310px\" height=\"617\" width=\"310\" src=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?w=310\" alt=\"Chart shows Increased efficiency is the most common reason Americans see the benefits of AI as high\" class=\"wp-image-274699 not-transparent\" srcset=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png 620w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=151,300 151w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=514,1024 514w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=203,405 203w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=200,398 200w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=260,517 260w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=310,617 310w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=420,836 420w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=160,318 160w, https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_2024.9.15_AI-and-its-impact_3-03.png?resize=320,637 320w\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Among the 25% who say the benefits of AI are high or very high, the most commonly cited reason is <strong>efficiency gains that would free people up to use their time in better ways <\/strong>(41%).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cAI takes mundane tasks that often waste talent and effort and allows us to automate them. AI also allows us to access information in a more streamlined way and allows us to save something that we can never get back: time!\u201d \u2013 Man, age 30-39<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cAI has the potential to make society more efficient than ever. AI sort of transcends time and space in that it can be used to study the past, inform the present, and shape the future. It can be used by individuals, by corporations, by governments.\u201d \u2013 Woman, age 20-29<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Others (23%) pointed to the possibility that AI would <strong>expand human and technological abilities,<\/strong> such as leading to more rapid scientific and medical developments or increasing access to information. One older respondent focuses on its possibility to improve health care:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cUse of AI could significantly speed diagnosis of medical issues. Now we rely on any given doctor\u2019s ability to know about certain conditions. [This is] a real issue particularly in rural areas.\u201d \u2013 Woman, age 60-69<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The survey also asked respondents the main reason they rated the benefits for society as low or very low. About one-third pointed toward the concern that AI will erode human abilities and connections. This was also the most common reason for rating the risks as high. Refer to the <a href=\"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2025\/09\/17\/ai-impact-on-people-society-appendix\/\">Appendix<\/a> for more. (The sample size for those who say the risks are low or very low is too small to analyze.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Key findings When asked to rate separately both the benefits and risks of artificial intelligence, far more Americans rate the risks of AI as high than rate the benefits as high. A majority of U.S. adults (57%) say the risks of AI for society are high or very high. Smaller shares rate the risks of [&hellip;]<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","sub_headline":"","sub_title":"","_prc_public_revisions":[],"_ppp_expiration_hours":0,"_ppp_enabled":false,"ai_generated_summary":"","bylines":[],"acknowledgements":[],"displayBylines":true,"relatedPosts":[],"reportMaterials":[],"multiSectionReport":[],"package_parts__enabled":false,"package_parts":[],"_prc_fork_parent":0,"_prc_fork_status":"","_prc_active_fork":0,"datacite_doi":"","datacite_doi_citation":"","_prc_seo_qr_attachment_id":0,"spoken_article_player_enabled":true,"footnotes":""},"categories":[299,297],"tags":[],"bylines":[966,2365,569,541,2829],"collection":[],"datasets":[],"level_of_effort":[],"primary_audience":[],"information_type":[],"_post_visibility":[],"formats":[458],"_fund_pool":[],"languages":[],"regions-countries":[],"research-teams":[518],"class_list":["post-274577","post","type-post","status-publish","format-standard","hentry","category-artificial-intelligence","category-emerging-technology","bylines-brian-kennedy","bylines-eileen-yam","bylines-emma-kikuchi","bylines-isabelle-pula","bylines-javier-fuentes","formats-report","research-teams-science"],"label":false,"post_parent":274569,"word_count":983,"canonical_url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2025\/09\/17\/americans-on-the-risks-benefits-of-ai-in-their-own-words\/","art_direction":{"A2":{"id":274757,"rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png?w=268&h=151&crop=1","width":268,"height":151,"caption":"","chartArt":false},"XL":{"id":274757,"rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png?w=720&h=405&crop=1","width":720,"height":405,"caption":"","chartArt":false},"A3":{"id":274757,"rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png?w=194&h=110&crop=1","width":194,"height":110,"caption":"","chartArt":false},"A4":{"id":274757,"rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png?w=268&h=151&crop=1","width":268,"height":151,"caption":"","chartArt":false},"A1":{"id":274757,"rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png?w=564&h=317&crop=1","width":564,"height":317,"caption":"","chartArt":false},"social":{"id":274757,"rawUrl":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png","url":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/wp-content\/uploads\/sites\/20\/2025\/09\/PS_25.09_ViewsAI_featured.png?w=1200&h=628&crop=1","width":1200,"height":628,"caption":"","chartArt":false}},"_embeds":[],"table_of_contents":[{"id":274569,"title":"How Americans View AI and Its Impact on People and Society","slug":"how-americans-view-ai-and-its-impact-on-people-and-society","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2025\/09\/17\/how-americans-view-ai-and-its-impact-on-people-and-society\/","is_active":false},{"id":274573,"title":"1. AI in Americans\u2019 lives: Awareness, experiences and attitudes","slug":"ai-in-americans-lives-awareness-experiences-and-attitudes","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2025\/09\/17\/ai-in-americans-lives-awareness-experiences-and-attitudes\/","is_active":false},{"id":274575,"title":"2. Views of AI\u2019s impact on society and human abilities","slug":"views-of-ais-impact-on-society-and-human-abilities","link":"https:\/\/alpha.pewresearch.org\/pewresearch-org\/science\/2025\/09\/17\/views-of-ais-impact-on-society-and-human-abilities\/","is_active":false},{"id":274577,"title":"3. 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