Online Shopping: Frictions, Frustrations, and Fixes
Most internet users view online shopping as convenient and a time-saver. At the same time, they worry about the security of sending their credit card information over the internet.
Numbers, Facts and Trends Shaping Your World
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There are several major findings in this report. One is this: For help with a variety of common problems, more people turn to the internet than consult experts or family members to provide information and resources.