Online Scams and Attacks in America Today
73% of U.S. adults have experienced some kind of online scam or attack, and these are common across age groups. Most get scam calls, texts and emails at least weekly.
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What Web Browsing Data Tells Us About How AI Appears Online
One month of web browsing data shows most respondents visited a search page with an AI-generated summary, but visits to in-depth content about AI were much rarer.
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A majority of U.S. TikTok users are there for product reviews and recommendations
A majority of U.S. adult TikTok users (62%) say a reason they use the site is to look at product reviews or recommendations.
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Majority of Americans aren’t confident in the safety and reliability of cryptocurrency
A 63% majority of Americans have little or no confidence that cryptocurrencies are reliable and safe, but some groups are more wary than others.
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When Online Content Disappears
A quarter of all webpages that existed at one point between 2013 and 2023 are no longer accessible.
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Online shopping has grown rapidly in U.S., but most sales are still in stores
Through the first three quarters of 2023, retail e-commerce totaled $793.7 billion, or 14.9% of all retail sales.
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A majority of Americans have heard of ChatGPT, but few have tried it themselves
Just 14% of all U.S. adults say they have used ChatGPT for entertainment, to learn something new, or for their work.
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On alternative social media sites, many prominent accounts seek financial support from audiences
23% of the prominent accounts on the seven alternative social media sites studied sought financial support from their audiences in June 2022.
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For shopping, phones are common and influencers have become a factor – especially for young adults
Social media is an important tool for consumers, with some Americans – particularly younger adults – turning to influencer recommendations.
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Payment apps like Venmo and Cash App bring convenience – and security concerns – to some users
PayPal is used by a majority of U.S. adults (57%). Smaller shares report ever using Venmo (38%), Zelle (36%) or Cash App (26%).
