Home Research Topics Internet & Technology

Internet & Technology

Topic Spotlight

ChatGPT Adoption: 34% of U.S. adults have ever used ChatGPT, roughly double the share who said they had in 2023. (Read the short read)
Online Scams: Roughly three-quarters of U.S. adults say they have been a victim of an online scam or attack. (Read the report)
Views of AI: AI experts are much more positive and excited about AI’s potential than the American public, whose concerns have increased in recent years. (Read the report)

reportJul 31, 2025

73% of U.S. adults have experienced some kind of online scam or attack, and these are common across age groups. Most get scam calls, texts and emails at least weekly.

short readJul 16, 2025

short readJul 10, 2025

short readJun 25, 2025

All

Internet & Technology

Publications

Filtered by:

Refine Your Results

reportDec 29, 2002

Most Americans expect to find what they are looking for online in news, health care, government information, and shopping

WASHINGTON—The growing ranks of experienced Internet users as well as the deepening reach of the Internet into all aspects of American culture has raised all Americans’ expectations about what is available online. New research from the Pew Internet and American Life Project finds that most Internet users (80%) and many non-users (about 40%) expect that […]
presentationDec 14, 2002

Trust and Privacy Online: What the Public Really Wants

Lee’s lecture covered Pew’s basic findings related to privacy and information disclosure.
reportDec 8, 2002

Email at work

Contrary to the popular perception that American workers are buried in email, most workers find their experience with email at work very manageable, and they’re happy with the way email helps them do their jobs.
reportNov 17, 2002

Parents Online

Parents are more wired than non-parents and they are more enthusiastic about technology than non-parents and more likely to use the Web for health information, for their work or training, and for getting religious information.
reportNov 17, 2002

Online Banking 2002

Pew Internet Project surveys tracked a 164% increase in online banking and a 90% increase in travel purchases between 2000 and 2002. Convenience and cost savings were the top reasons cited by Internet users who have switched to online banking.
reportOct 2, 2002

Digital Town Hall

Fully 88% of local elected officials use the Internet in the course of their official duties and many say their online activities have helped them learn more about local public opinion, stay in touch better with community groups, and encounter new voices in local civic life.
reportSep 15, 2002

College Students and the Web

Data provided by comScore Networks detailing the kinds of Web sites that are particularly appealing to college students, and the kinds of sites where a high proportion of shoppers are college students.
presentationSep 10, 2002

The Internet and Collecting the History of the Present

This speech covers our findings related to how people used the Internet just after the 9/11 terror attacks and our follow-up survey.
reportSep 5, 2002

One year later: September 11 and the Internet

This report contains the first scholarly studies built around analysis of hundreds of Web sites that have been cached in the September 11 Web Archives, and makes clear that no event in the Web era has so dominated so many Web sites in such a short, intense period of time.
reportAug 14, 2002

The Digital Disconnect: The widening gap between Internet-savvy students and their schools

This focus group-based study of Internet savvy middle and high school students found that students report a substantial disconnect between school-based and teacher-directed internet use and home internet use for school.

Signature Reports

reportDec 12, 2024

An image of two teenage boys use their smartphones in Vail, Colorado. (Robert Alexander/Getty Images)

Nearly half of U.S. teens (46%) say they’re on the internet almost constantly. YouTube, TikTok, Instagram and Snapchat remain widely used by teens.

reportMar 11, 2024

Most teens at least sometimes feel happy and peaceful when they don’t have their phone, but 44% say this makes them anxious. Half of parents say they have looked through their teen’s phone.

reportApr 3, 2025

These groups are far apart in their enthusiasm and predictions for AI, but both want more personal control and worry about too little regulation.

reportJan 31, 2024

Most U.S. adults today say they use the internet (95%), have a smartphone (90%) or subscribe to high-speed internet at home (80%). About four-in-ten report being online almost constantly.