How the U.S. Public and AI Experts View Artificial Intelligence
These groups are far apart in their enthusiasm and predictions for AI, but both want more personal control and worry about too little regulation.
Numbers, Facts and Trends Shaping Your World
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U.S. Workers Are More Worried Than Hopeful About Future AI Use in the Workplace
American workers have mixed feelings about how AI technologies, like ChatGPT, will affect jobs in the future.
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Many remote workers say they’d be likely to leave their job if they could no longer work from home
Among employed adults who have a job that can be done from home, 75% are working remotely at least some of the time.
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Do You Tip More or Less Often Than the Average American?
Compare your tipping habits with those of the overall public by visiting Tipping Point, the small town with a big-city feel.
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The varied landscape of minimum wages and tip credits in the U.S.
While service quality is the main driver of Americans’ tipping decisions, about three-in-ten U.S. adults also cite workers’ pay before tips as a major factor they consider.
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Americans who have worked for tips themselves are usually more likely to leave one
43% of U.S. adults say they have ever personally worked in a job where they received tips. Roughly six-in-ten (57%) have not had this experience.
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Tipping Culture in America: Public Sees a Changed Landscape
72% of U.S. adults say tipping is expected in more places today than it was five years ago. But even as Americans say they’re being asked to tip more often, only about a third say it’s extremely or very easy to know whether (34%) or how much (33%) to tip for various services.
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Most Americans haven’t used ChatGPT; few think it will have a major impact on their job
19% of employed U.S. adults who have heard of ChatGPT think chatbots will have a major impact on their job.
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Which U.S. Workers Are More Exposed to AI on Their Jobs?
In 2022, 19% of American workers were in jobs that are the most exposed to artificial intelligence, in which the most important activities may be either replaced or assisted by AI. Women, Asian, college-educated and higher-paid workers have more exposure to AI, but workers in the most exposed industries are more likely to say AI will help more than hurt them personally.
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Most Americans say racial bias is a problem in the workplace. Can AI help?
Most Americans say racial and ethnic bias in hiring practices and performance evaluations is a problem, but they differ over how big of a problem it is.
