Numbers, Facts and Trends Shaping Your World

Internet, Broadband Fact Sheet

The internet represents a fundamental shift in how Americans connect with one another, gather information and conduct their day-to-day lives. For more than 20 years, Pew Research Center has documented its growth and distribution in the United States. Explore the patterns of internet and home broadband adoption below.

How we did this

To better understand Americans’ smartphone and broadband adoption, Pew Research Center surveyed 5,022 U.S. adults from Feb. 5 to June 18, 2025. SSRS conducted this National Public Opinion Reference Survey (NPORS) for the Center using address-based sampling and a multimode protocol that included web, mail and phone. This way nearly all U.S. adults have a chance of selection. The survey is weighted to be representative of the U.S. adult population by gender, race and ethnicity, education, and other categories.

Surveys fielded before 2023 were conducted via phone. For more on the mode shift in 2023, read our Q&A.

Here are the questions used for this analysis, along with responses, and the survey methodology.

Internet use over time

When the Center began systematically tracking Americans’ internet usage in early 2000, about half of all adults were already online. Today, 96% of U.S. adults say they use the internet.


Internet use
% of U.S. adults who say they use the internet
Note: The vertical line indicates a change in mode. Polls from 2000-2021 were conducted via phone. In 2023, the poll was conducted via web and mail. In 2024 and 2025, the poll was conducted via web, mail and phone. For more on the mode shift in 2023, read our Q&A. Refer to the topline for more information on how question wording varied over the years. Respondents who did not give an answer are not shown.
Source: Surveys of U.S. adults conducted 2000-2025. Data for each year is based on a pooled analysis of all surveys conducted during that year.
PEW RESEARCH CENTER


Internet use
% of U.S. adults who say they use the internet
Year U.S. adults
2000 52%
2001 55%
2002 59%
2003 61%
2004 63%
2005 68%
2006 71%
2007 74%
2008 74%
2009 76%
2010 76%
2011 79%
2012 83%
2013 84%
2014 84%
2015 86%
2016 88%
2018 89%
2019 90%
2021 93%
2023 95%
2024 96%
2025 96%

Note: The vertical line indicates a change in mode. Polls from 2000-2021 were conducted via phone. In 2023, the poll was conducted via web and mail. In 2024 and 2025, the poll was conducted via web, mail and phone. For more on the mode shift in 2023, read our Q&A. Refer to the topline for more information on how question wording varied over the years. Respondents who did not give an answer are not shown.
Source: Surveys of U.S. adults conducted 2000-2025. Data for each year is based on a pooled analysis of all surveys conducted during that year.
PEW RESEARCH CENTER

Who uses the internet?

For some demographic groups – such as younger adults, those with at least some college education and those from high-income households – internet usage is near universal.

Tab Contents

Home broadband use over time

The share of U.S. adults with high-speed broadband service at home increased rapidly between 2000 and 2010. And that growth continues today: 78% of U.S. adults now say they subscribe to a broadband internet service at home.


Home broadband use
% of U.S. adults who say they subscribe to home broadband
Note: The vertical line indicates a change in mode. Polls from 2000-2021 were conducted via phone. In 2023, the poll was conducted via web and mail. In 2024 and 2025, the poll was conducted via web, mail and phone. For more on the mode shift in 2023, read our Q&A. The Center has used several different question wordings to identify broadband users in recent years, which may account for some variance in broadband adoption figures between 2015 and 2018. Our survey conducted in July 2015 used a directly comparable question wording to the one conducted in January 2018. Refer to the topline for more information on how question wording varied over the years. Respondents who did not give an answer or gave other responses are not shown.
Source: Surveys of U.S. adults conducted 2000-2025.
PEW RESEARCH CENTER


Home broadband use
% of U.S. adults who say they subscribe to home broadband
  U.S. adults
3/31/2000 1%
3/1/2001 6%
9/10/2001 7%
9/19/2001 7%
10/1/2001 6%
10/7/2001 6%
10/18/2001 8%
11/18/2001 8%
12/23/2001 9%
1/31/2002 9%
5/19/2002 11%
7/26/2002 11%
10/6/2002 15%
10/27/2002 12%
11/24/2002 15%
12/22/2002 12%
3/24/2003 15%
3/25/2003 16%
5/20/2003 16%
6/24/2003 16%
8/3/2003 17%
12/14/2003 19%
3/1/2004 24%
3/17/2004 25%
6/17/2004 23%
7/3/2004 25%
11/22/2004 26%
11/30/2004 25%
2/9/2005 29%
3/21/2005 29%
6/7/2005 33%
12/8/2005 37%
12/31/2005 36%
2/6/2006 41%
3/28/2006 42%
4/6/2006 42%
8/31/2006 43%
12/4/2006 46%
12/30/2006 44%
9/5/2007 51%
12/2/2007 54%
1/13/2008 51%
5/11/2008 54%
8/10/2008 58%
8/31/2008 57%
12/4/2008 56%
12/20/2008 55%
4/19/2009 62%
6/21/2009 62%
9/14/2009 62%
12/27/2009 59%
1/19/2010 61%
5/30/2010 64%
9/13/2010 60%
11/24/2010 60%
12/21/2010 62%
5/22/2011 60%
8/26/2011 62%
1/8/2012 67%
2/19/2012 65%
4/3/2012 66%
11/10/2012 68%
12/9/2012 65%
5/19/2013 70%
9/30/2013 70%
4/12/2015 66%
7/12/2015 67%
11/15/2015 67%
4/4/2016 70%
11/6/2016 73%
1/10/2018 65%
2/7/2019 73%
2/8/2021 77%
9/5/2023 80%
6/10/2024 79%
6/18/2025 78%

Note: The vertical line indicates a change in mode. Polls from 2000-2021 were conducted via phone. In 2023, the poll was conducted via web and mail. In 2024 and 2025, the poll was conducted via web, mail and phone. For more on the mode shift in 2023, read our Q&A. The Center has used several different question wordings to identify broadband users in recent years, which may account for some variance in broadband adoption figures between 2015 and 2018. Our survey conducted in July 2015 used a directly comparable question wording to the one conducted in January 2018. Refer to the topline for more information on how question wording varied over the years. Respondents who did not give an answer or gave other responses are not shown.
Source: Surveys of U.S. adults conducted 2000-2025.
PEW RESEARCH CENTER

Who has home broadband?

As is true of internet adoption more broadly, home broadband adoption varies across demographic groups. For instance, those with lower levels of income and formal education are less likely to say they subscribe to a broadband service at home.

Tab Contents

Smartphone dependency over time

Today, 16% of U.S. adults are “smartphone-only” internet users, meaning they own a smartphone but do not subscribe to a home broadband service.


Smartphone dependency
% of U.S. adults who say they do not use broadband at home but own a smartphone
Note: The vertical line indicates a change in mode. Polls from 2013-2021 were conducted via phone. In 2023, the poll was conducted via web and mail. In 2024 and 2025, the poll was conducted via web, mail and phone. For more on the mode shift in 2023, read our Q&A. Refer to the topline for more information on how question wording varied over the years. Respondents who did not give an answer are not shown.
Source: Surveys of U.S. adults conducted 2013-2025. Data for each year is based on a pooled analysis of all surveys containing broadband and smartphone questions fielded during that year.
PEW RESEARCH CENTER


Smartphone dependency
% of U.S. adults who say they do not use broadband at home but own a smartphone
  U.S. adults
2013 8%
2015 13%
2016 12%
2018 20%
2019 17%
2021 15%
2023 15%
2024 15%
2025 16%

Note: The vertical line indicates a change in mode. Polls from 2013-2021 were conducted via phone. In 2023, the poll was conducted via web and mail. In 2024 and 2025, the poll was conducted via web, mail and phone. For more on the mode shift in 2023, read our Q&A. Refer to the topline for more information on how question wording varied over the years. Respondents who did not give an answer are not shown.
Source: Surveys of U.S. adults conducted 2013-2025. Data for each year is based on a pooled analysis of all surveys containing broadband and smartphone questions fielded during that year.
PEW RESEARCH CENTER

Who is smartphone dependent?

Reliance on smartphones for online access is especially common among Americans with lower household incomes and those with less formal education.

Tab Contents

Find out more

This fact sheet was compiled by Research Associate William Bishop. Research Associate Michelle Faverio, former Research Associate Wyatt Dawson, Research Analyst Olivia Sidoti, former Research Analyst Risa Gelles-Watnick, Research Assistant Eugenie Park, Digital Producer Sara Atske, Associate Information Graphics Designer Kaitlyn Radde and former Research Intern Suvi Lama also contributed.

Follow these links for more in-depth analysis of the impact of internet and broadband on American life.

Find more publications related to internet and technology and more benchmarks from our National Public Opinion Reference Survey (NPORS).